University of Florida · 1 week ago
Marketing Cloud Administrator
The University of Florida is seeking an experienced Marketing Cloud Administrator to join their Constituent Relationship Management (CRM) Team within Information Technology. This role involves hands-on solution design, development, and support for the Salesforce Marketing Cloud, ensuring effective management and enhancement of support provided to the university community.
Higher Education
Responsibilities
Perform hands-on solution design, prototyping, proof-of-concepts, as required in support of current and new projects
Work with the CRM Team and Marketing Cloud clients on development, testing, production support, etc
Be able to estimate scope for development efforts
Communicate with stakeholders regarding status
Participate in business and technical meetings
Provide timely status updates to project leadership
Identify and mitigate risks in process and technology
Support architectural and development guidelines and best practices
Monitor and troubleshoot issues with Marketing Cloud sends and bounces
Qualification
Required
Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
Preferred
Demonstrated knowledge with managing users, business units, permissions and settings within Salesforce Marketing Cloud
Experience with Contact Builder
Experience creating and managing Marketing Cloud Journeys
Knowledge of Marketing Cloud email templates, including HTML, CSS, and AMPScript
Familiarity with HTML/CSS
Experience designing and implementing Custom Subscription Centers
Experience with SQL use in Automation Studio
Strong understanding of Salesforce data model, including objects, fields, and relationships
Experience with Salesforce Marketing Cloud, Service Cloud, Sales Cloud
Familiarity with Salesforce Education Cloud, Education Data Architecture
Familiarity with HTML, CSS and JavaScript
Familiarity with SQL and relational database systems
Benefits
Various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave
A very competitive benefits package
Company
University of Florida
University of Florida is a public land-grant research university in Gainesville, Florida.
Funding
Current Stage
Late StageTotal Funding
$6.83MKey Investors
Align TechnologyUS Department of EnergyNFWF
2025-06-02Grant
2024-09-17Grant· $2M
2024-09-10Grant· $0.18M
Leadership Team
Recent News
2026-01-17
2026-01-13
2025-12-07
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