Ultimate Staffing · 1 day ago
General Liability Adjuster- Auto Claims
San Diego, CA
Full-time
Onsite
Mid Level
$35/hr - $40/hr
3+ years expUltimate Staffing is seeking an experienced Bodily Injury Adjuster to support a moderate-complexity auto claims desk. This role involves managing first- and third-party auto damage claims as well as third-party bodily injury claims, requiring strong communication and negotiation skills.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Emily Lucio
Responsibilities
Manage a caseload of moderate-level auto claims, including:
First- and third-party physical damage
Third-party bodily injury claims (attorney-represented and non-represented)
Conduct thorough investigations to determine liability, damages, and exposure
Evaluate medical records, injury details, and treatment to assess claim value
Communicate with claimants, attorneys, medical providers, and internal partners
Establish and adjust reserves in accordance with claim facts and best practices
Negotiate settlements within assigned authority levels
Maintain accurate and timely documentation throughout the claim lifecycle
Provide excellent customer service while ensuring regulatory and procedural compliance
Qualification
Required
Minimum 3 years of experience handling auto claims, including bodily injury
Experience working with attorney‑represented claimants, as well as unrepresented claimants
Strong communication, negotiation, and analytical skills
Ability to manage workload independently in a fast‑paced environment
Proficiency with standard claims systems and Microsoft Office tools
Commercial General Liability Claims Handling
Auto Physical Damage & Bodily Injury Claims
First- and Third-Party Claims Management
Coverage Analysis & Determination
Claims Investigation & Loss Evaluation
Reserve Analysis & Financial Management
Claim Lifecycle Management (Intake to Resolution)
Litigation Management & Defense Counsel Coordination
Settlement Evaluation & Negotiation (Within Authority)
Mediation, Arbitration & Appeal Hearings
Reservation of Rights & Disclaimer Letters
Caption Reports & Legal Correspondence
Strong Written & Verbal Communication
Client-Facing Claims Management
Stakeholder Communication (Clients, Claimants, Carriers, Vendors)
Customer Service Excellence
Agency Management Systems & Data Integrity
Microsoft Excel, Word, Outlook, PowerPoint
Microsoft Teams & Zoom
Claims Documentation & Reporting Standards
Ability to Work Independently with Minimal Supervision
Strong Organizational & Time Management Skills
Preferred
Claims Client Manager Experience (Preferred)
Bachelor's Degree or Higher
3+ Years of Auto and/or General Liability Claims Experience
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase