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Advanced Call Center Technologies, LLC · 10 hours ago

Vice President of Sales

United States

Full-time

Remote

Senior Level

Advanced Call Center Technologies is seeking a dynamic Vice President of Sales with prior BPO experience to drive revenue growth. The role involves developing and executing sales strategies that align with business objectives and fostering strong customer relationships.

Information TechnologyLogisticsSoftwareTelecommunications

Hiring Manager

Tiffany Clanton

Responsibilities

Cold calling on potential new business leads

Develop and implement comprehensive sales strategies to achieve company revenue targets

Identify market opportunities and trends to drive business development initiatives

Cultivate strong relationships with key clients and stakeholders to ensure customer satisfaction

Negotiate contracts and close deals effectively while maintaining high standards of customer service

Oversee account management processes to ensure client retention and growth

Utilize Salesforce and other technology tools to track sales performance and optimize processes

Collaborate with marketing teams to align sales efforts with promotional campaigns

Prepare and present sales presentations to key stakeholders both internally and externally

Prepare regular reports on sales performance, market trends, and competitive analysis for executive leadership

Qualification

BPO sales experienceSalesforce proficiencySenior sales leadershipMarket dynamics understandingAccount managementNegotiation skillsCustomer service excellenceBusiness development initiativesSales presentations

Required

Prior BPO sales experience is required

Proven experience in a senior sales leadership role in the BPO industry

Extensive background in sales with a strong understanding of market dynamics

Demonstrated success in driving high-performance cultures

Strong negotiation skills with a focus on achieving win-win outcomes for clients and the company

Experience in account management and customer service excellence is essential

Proficiency in using Salesforce or similar CRM software for managing sales activities

A track record of successful business development initiatives that have led to revenue growth

Company

Advanced Call Center Technologies, LLC

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Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage, telecommunications, healthcare, cable and retail industries.

Founded in 1997