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Capitol Bank · 23 hours ago

(IT) Systems Administrator

Madison, WI

Full-time

Onsite

Senior Level

5+ years exp

Capitol Bank is seeking a Systems Administrator responsible for the design, installation, and maintenance of all bank systems. The role involves managing policies, training, and support for hardware and software, ensuring compliance with regulations, and developing disaster recovery plans.

BankingFinancial Services

Responsibilities

Manage and ensure complete adherence to all policies and practices of the Bank and its applicable vendors, contractors, regulatory and governmental agencies including, design, installation, maintenance, and training related to bank and service bureau systems

Manage, evaluate, and communicate all virus threats and act quickly to alert staff and provide any necessary support. Continuously monitor anti-virus protection software and make sure all users have the most recent version

Design and implement all PC and LAN systems to ensure the Bank's needs are met and the systems provide maximum service and value to the Bank for resources expended

Coordinate with department managers all needed PC and LAN systems-related training to ensure that employees can effectively utilize the necessary hardware/software

Review service contracts, licenses, and warranties of hardware/software to ensure that the bank is operating within their requirements. Ensure services promised are provided as per contract

Manage, evaluate, and distribute reporting to management regarding file maintenance, parameter changes and exception events for monitoring IT operations. (Reg. 34.03)

Install and maintain all new software and software upgrades/enhancements

Remedy problems encountered with bank systems or contract with those best suited to remedy a given problem

Develop policy and maintain the Bank's Disaster Recovery Plan

Maintain a high level of ethical behavior within the banking profession with customers and prospective customers

Research, evaluate and recommend current technology trends for new ideas that can be beneficial to the organization

Identify, analyze, and present recommendations to management on hardware/software needs that best meet federal and state regulations on security, best practice, and quality needs

Direct and manage inventory on all hardware/software routinely. Maintain documentation logs on distribution, maintenance and returned items

Contract with vendors, consultants, and suppliers to ensure the best price, quality of service provided, and terms and conditions of arrangements are adhered to

Coordinate activities with any outside consultants to ensure activities performed are commensurate with fees charged

Acquire basic knowledge of all staff positions. Use this knowledge when designing and installing systems that meet the Bank's needs

Develop manuals and supporting documentation to accomplish tasks/duties inherent in this position in the areas of LAN Administration, Application Support, and Telecommunications

Develop and maintain policies and operating procedures for all areas of the position

Responsible for budget monitoring and planning for information technology

Qualification

LAN AdministrationSoftware InstallationSecurity MonitoringMicrosoft Office SuiteDisaster Recovery PlanningCustomer ServiceEffective CommunicationTeam PlayerFlexibilityProblem Solving

Required

Effective communication when working with customers and/or employees

Ability to communicate with employees and understand their functions/processes

Be involved in developing solutions to meet the needs of the customer and/or employees

Flexibility to meet changing workload; highly self-motivated

Be a team player and be respectful to all staff, customers, and prospects. Provide leadership where assigned

Proficient in Microsoft Office Suite and other applicable software

Bachelor's degree in computer science, information technology, software development or related field

A minimum of 5 years' experience in information technology, security, or related field

Requires knowledge of and/or experience in various areas to include computer software installation, hardware installation, security monitoring, trending threats and software applications

Ability to interpret and explain policies and procedures in a comprehensive manner

Ability to analyze a situation and discuss options with employees and customers

Ability to make appropriate decisions when following bank policy

General understanding of legal and compliance issues in banking areas of responsibility

Must be able to sit for periods greater than 45 minutes at a time

Must be able to stand for periods greater than 30 minutes at a time

Must be able to lift a minimum of 25 pounds

Must be able to use computer monitors for periods greater than 45 minutes at a time

Must be able to perform basic typing functions

Some area travel – approximately 5%