Cedar · 2 days ago
Principal Product Manager (AI/ML Personalization Platform)
New York, NY, United States
Full-time
Hybrid
Lead/Staff
$221K/yr - $260K/yr
8+ years expCedar is a leading healthcare technology company focused on improving the financial experience of patients. They are seeking a visionary Principal Product Manager to lead the strategy and scaling of their Personalization Framework, enhancing patient interactions through intelligent and predictive experiences.
BillingFinTechHealth CareMedicalPayments
Responsibilities
Scale and Optimize the Personalization Engine: Evolve our existing ML capabilities into a world-class system that leverages deep learning to deliver the right message, payment option, or insight at the precise moment of need, reducing friction in the patient financial journey
Own the Intelligence Strategy: Define the multi-year roadmap for Cedar Pay’s AI vision to create AI-driven patient journeys that anticipate needs by leveraging Cedar’s proprietary data to "meet patients where they are" with empathy and precision
Enable Product Squads: Act as the internal champion for consuming teams. Define clear APIs, integration mechanisms, and documentation to ensure the platform’s value is seamlessly unlocked across the organization
Guide Front-End Experience: Partner closely with Product Managers and Engineering teams responsible for the UI to ensure effective consumption of the platform's intelligence
Drive Rigorous Experimentation: Lead a culture of hypothesis-driven development, using large-scale A/B testing to validate how ML interventions impact financial behavior and user satisfaction
Connect Strategy to ROI: Align the AI roadmap with Cedar’s core business outcomes, ensuring that investments in personalization translate into measurable improvements in patient satisfaction and collection efficiency
Qualification
Required
8+ Years of Product Leadership: You have a proven track record of shipping complex products, with at least 3 years specifically focused on ML-driven personalization or recommendation systems
AI/ML Fluency: You understand data pipelines, feature engineering, model training, and the nuances of Gen AI integration
Data-Obsessed: You are an expert in experimentation design and know how to interpret complex data to pivot strategy
Platform Mindset: You have experience building foundational capabilities (SDKs, APIs, or Internal Tools) that serve as a force-multiplier for other teams
Cross-Functional Leadership: Exceptional ability to communicate complex technical concepts to non-technical stakeholders and align engineering, data science, and business teams on a unified vision
High-Bar Leader: You are a self-starter who naturally raises the bar for those around you, leading by example to inspire your team. You possess the hunger to solve complex problems and the ambition to challenge the status quo while maintaining a collaborative and supportive environment
Preferred
Industry Context: Experience in FinTech, AdTech, HealthTech, or E-commerce
AI-Enhanced Workflow: You leverage AI tools in your daily PM workflow to accelerate discovery and documentation
Benefits
This role is equity eligible
This role offers a competitive benefits and wellness package
Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
Company
Cedar
Cedar is a patient payment and engagement platform for hospitals, health systems, and medical groups that elevates the patient experience.
201-500 employees
H1B Sponsorship
Cedar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (11)
2022 (15)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$419.36MKey Investors
Memorial Hermann FoundationTiger Global ManagementAndreessen Horowitz
2022-12-19Series D· $68.36M
2021-03-09Series D· $200M
2020-06-22Series C· $77M
Leadership Team
Florian Otto
CEO and Co-Founder
Scott Stockberger
Chief Financial Officer
Recent News
Company data provided by crunchbase