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Boeing · 13 hours ago

Field Service - Aircraft Troubleshooting Specialist (Charlie Works) – (Mid-Level or Senior)

North Charleston, SC

Full-time

Onsite

Mid, Senior Level

$92K/yr - $124K/yr

5+ years exp

Boeing is a leading aerospace company committed to innovation and collaboration. They are seeking an Aircraft Troubleshooting Specialist to support their Charlie Works team, focusing on diagnosing and resolving complex aircraft system faults while ensuring high-quality support for customers globally.

AerospaceIndustrial

H1B Sponsored

Responsibilities

Establish and maintain relationships and interactions with different internal groups to represent Charlie Works and drive cross-functional integration

Develop effective systematic troubleshooting workplans beyond the scope of the Fault Isolation Manual to resolve repeatable systems and avionics faults

Understand and apply common troubleshooting tools, such as a multimeter, insulation resistance meter, TDR, current clamp, etc., in on-wing/hands-on troubleshooting scenarios

Perform root-cause analysis on customer logbook and component teardown information to identify common failure trends and opportunities to increase dispatch reliability

Work with the Boeing Customer Support team to develop, validate, publish, and implement new and innovative proactive aircraft inspection tasks using common diagnostic tools and methods

Provide customer training related to common proactive maintenance and troubleshooting tools and methods

Effectively prepare and present technical information to internal and external customers

Assists senior Charlie Works specialists with troubleshooting workplan development and execution for complex/intermittent systems and avionics faults

Support coordination of responses to Boeing and Customer requests for troubleshooting assistance, onsite tech assistance and virtual

Assist senior Charlie Works specialists with research and development of new/advanced diagnostic tools and methods

Travel for work approximately 30% of the time on very short notice to any location around the world

Qualification

Aircraft systems maintenanceTroubleshooting workplansEngineering drawings interpretationAvionics workshop experienceCommon troubleshooting toolsCustomer trainingTechnical presentationLeadership experienceProject management experience

Required

5+ years of experience developing solutions to a wide range of complex and challenging technical problems, requiring ingenuity and innovation to identify unique solutions

5+ years of experience reading and interpreting engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)

Aircraft systems/avionics maintenance training consisting of one of the following: FAA or EASA aircraft maintenance license with advanced electrical training such as NCATT Aircraft Electronics Technician certificate, FCC General Radiotelephone Operators license, military electrical training, B2 mechanics' license; or Applied aircraft systems/avionics maintenance experience including any of the aircraft maintenance training listed above, previous role developing and/or performing troubleshooting workplans, previous role developing and/or performing fleet reliability solutions, previous role as an aircraft or electronics technician

Travel for work approximately 30% of the time on very short notice to any location around the world

Preferred

9+ years of experience reading and interpreting engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)

3+ years of experience with avionics workshop experience troubleshooting down to sub-component (IC, transistor, capacitor, resistor, diode) level

3+ years of experience troubleshooting airplanes using common test equipment such as a multimeter, insulation resistance meter, TDR, current clamp, etc

2+ years of experience with ACMS/AHM (digital) troubleshooting

Experience developing and delivering training materials

Background in customer and/or airline maintenance operations

Leadership and/or project management experience

Benefits

Health insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life and disability insurance programs

Programs that provide for both paid and unpaid time away from work

Company

Boeing

Glassdoor3.9

Boeing offers commercial, defense airplanes, space, security systems, and global services.

Founded in 1916

London, England, GBR

10001+ employees

https://www.boeing.co.uk

H1B Sponsorship

Boeing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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