ETA hand2mind · 2 weeks ago
Product Coordinator
Learning Resources, Vernon Hills, IL, US
Full-time
Hybrid
Entry Level
$55K/yr - $65K/yr
1+ years expETA hand2mind is a family-owned company dedicated to creating innovative educational toys. The Product Coordinator will support the development and delivery of customized products for strategic customers, coordinating project timelines and collaborating with cross-functional teams to ensure timely execution of projects.
E-LearningEdTechEducationPublishing
Responsibilities
Individually and as part of the Custom Solutions team, design and deliver innovative custom products that align with customer needs while meeting sales margin requirements. Be responsible for new product item set-up for custom products in Microsoft D365
Support the creation and tracking of project timelines using tools such as Monday.com and Microsoft Office. Assist the Custom Solutions Product Managers and Sales Managers in coordinating the execution of custom projects from start to finish. Schedule and document cross-functional meetings, capture action items and follow up with stakeholders
Coordinate store visits to perform market analysis. Collect data about manufacturers, price points, trends, and off-shelf fixtures to identify areas of opportunity. Organize data and share with sales managers and other stakeholders
Help maintain documentation related to customer requirements (import routing guides and item specifications) and learn retailer internal systems such as Partners Online (Target) and Retail Link (Walmart). Support process documentation by creating customer-specific RFQs and cover letters
In Monday.com, maintain and update the custom product list to ensure the information is accurate and current
Successfully support the lifecycle of 1-2 import projects within the first 12 months, ensuring all milestones are met and products ship on time. Maintain constant communication across stakeholders
Create project timeline calendars in Monday.com for 2 key customers within 6 months. Ensure the calendars include sufficient pre-sale planning periods and milestones to achieve on-time execution of all deadlines
Within the first 6 months, create the Custom Solutions process template for 2-3 customers in Monday.com. Establish customer-specific cover letters and RFQ forms
Continually maintain and update the custom product catalog. Use the catalog to reduce development lead time and improve scalability for future projects. Add new products within 5 business days of product kick-off
Identify and propose at least 1 process improvement or documentation enhancement per quarter to help streamline custom project execution. Implement at least 1 suggestion during the first 6 months, in collaboration with Product Manager or Senior Manager
Qualification
Required
Bachelor's degree
1-2 years of experience, project management experience preferred
Strong computer skills using Microsoft Office (Word, Excel, and PowerPoint), including the ability to create basic reports, documents, presentations and spreadsheets
Excellent oral and written communication skills
Strong ability to adapt to change and meet required deadlines in a fast-paced environment while focused on details and accuracy
Strong organizational skills and ability to prioritize projects and responsibilities
Proactive problem solver, capable of utilizing business sense and creativity to develop new ideas and solutions
Benefits
Profit sharing bonus potential
401k matching
A variety of other benefits
Company
ETA hand2mind
ETA hand2mind support teachers, inspire students, engage parents, and champion learning by doing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Chiasson
Senior Vice President, Corporate Partnerships
Recent News
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