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Think Together · 11 hours ago

Associate Director, Program Excellence

Victorville, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$95K/yr - $95K/yr

4+ years exp

Think Together is a nonprofit organization that partners with schools to provide award-winning programs for students. The Associate Director of Program Excellence will oversee program quality and operations, ensuring that programs meet performance metrics and compliance standards while leading a team of Site Program Managers.

EducationNon Profit

Responsibilities

Demonstrates, leads by example, and models a positive work environment

Oversee and ensure staff maintain strong relationships with school leadership and families

Holds team accountable for program delivery and operational implementation that adhere to organizational and contractual standards

Provides direction and accountability for the execution of high-quality programming, ensuring alignment with program designs and contracts set by district and charter partners

Immediate communication with Executive Director of Programs on any impacts to contract goals and expectations

Works collaboratively with internal departments to mobilize necessary resources such as staffing, compliance, and training needs

Develop, coach, and hold direct reports accountable to their individual and team goals, fostering a culture of excellence and continuous improvement

Maintains a high-level of confidentiality and will not disclose any sensitive information or content related to staff, partners, program, students, families etc

Hold themselves and their leadership accountable to outcomes, culture, and partner experience

Monitors, assesses, and ensures the success of the Think Together programs through strong and consistent accountability of meeting standards and goals

Spends a minimum of 85% of the time conducting site visits with the focus to strengthen program quality and operational requirements

Provides ongoing technical assistance supported with on-site and follow up coaching to Site Program Managers

Ensure implementation of a high-quality program incorporating Think Together-selected curricula, behavioral standards, policies, and procedures for ensuring quality content, student safety, and appropriate management practices

Ensures sustainability of all funding sources by complying with mandatory goals set forth by Think together, funding source, e.g., attendance targets (ADA), grants, etc

Meets with school administrators and site staff, at minimum once per month, to ensure program quality, alignment, and customer satisfaction

Foster effective working relationships with all stakeholders and attend school meetings as required for partnership and alignment with school day

Utilize program quality reports, Core Program Assessments, stakeholder surveys, and other metrics to make strategic decisions and develop action plans to enhance program delivery

Conduct daily site walks and monthly one-on-one meetings, monthly staff/team meetings and participate in field coaching to ensure program standards are met, alignment to goals, and staff performance are consistently met

Ensures all sites in their oversight earn/realize 100% of the ADA goals and services

Ensures all sites in their oversight meet Core Program Assessment goals and partner satisfaction goals

Qualification

Program quality managementBudget managementLeadership experienceTeam developmentCommunication skillsMicrosoft Office SuiteOutlookTeamsCollaboration skillsDetail oriented