Build My Great Team® by Atticus® · 1 week ago
Operations Manager with Clancy & Associates Law
Clancy & Associates is a full-service special needs law firm dedicated to helping families navigate complex legal, financial, and life-planning decisions for loved ones with disabilities. They are seeking an Operations Manager to oversee multiple administrative functions and the firm's financial performance, ensuring smooth and efficient operations while enhancing client service.
Staffing & Recruiting
Responsibilities
Oversee billing workflows, including invoice preparation, payments, and A/R follow-up
Manage bookkeeping in QuickBooks Online (A/P, A/R, reimbursements, expense coding, monthly reconciliations)
Pay office bills, track expenses, and reconcile bank and credit card statements
Coordinate with accountants regarding tax filings, payroll, and compliance matters
Maintain operational KPIs (intake volume, response times, billing hygiene, aging reports) and surface issues proactively
Serve as the first point of contact for prospective clients; screen leads, schedule consultations, and guide them through intake
Maintain accurate intake records and client communication logs
Prepare engagement letters, initiate trust requests, and complete onboarding tasks
Support attorneys with file setup, organization, and administrative follow-through
Coordinate firm events, speaking engagements, and community outreach
Assist with presentation materials, sponsorships, and donation requests
Collaborate with the Marketing Manager and Webmaster to share updates and content
Manage vendors, including IT, benefit providers, and office service partners
Oversee office equipment, maintenance, and repairs
Ensure daily operations run smoothly and support productivity and client service
Qualification
Required
Prior experience in legal or professional office management required
Proficiency with Microsoft Office, QuickBooks, and Clio
Experience with bookkeeping, billing, payroll, HR, or timekeeping systems
Strong organizational abilities with a proactive, solutions-oriented mindset
Exceptional written and verbal communication skills
Ability to thrive in a fast-paced environment with shifting priorities
Preferred
Associate or bachelor's degree preferred
2+ years of law office management
Confidence in delegating tasks, setting expectations, and coaching others
Calm, organized presence with strong prioritization skills
Professionalism and integrity with the ability to handle sensitive matters with discretion
Solid understanding of bookkeeping, workflow systems, and administrative processes
Commitment to supporting our mission with compassion and excellence
Benefits
Sign-on Bonus $3,000 - paid in 3 increments ($1,000 - 30 days apart)
Bonus opportunities
401(k) with employer match
Health, dental, and vision insurance
Paid time off and sick leave
Professional development support
Company
Build My Great Team® by Atticus®
Are you a law firm seeking to build your dream team while still prioritizing client representation? Look no further than Build My Great Team.
Funding
Current Stage
Early StageCompany data provided by crunchbase