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Blue Cross and Blue Shield of Minnesota · 1 day ago

Account Manager & New Sales Representative

Eagan, MN

Full-time

Hybrid

Entry Level

$70K/yr - $80K/yr

1+ years exp

Blue Cross and Blue Shield of Minnesota is committed to transforming healthcare and is seeking a dedicated Account Manager & New Sales Representative. This role is responsible for assisting brokers and sales agents to maintain the market position for 2-9 client groups, focusing on relationship management and sales support.

Insurance

Comp. & Benefits

Responsibilities

Relationship Management with Agency/Broker/Consultant/Client. Develop and maintain a positive working relationship with customers and stakeholders (Agents, Consultants, Brokers and/or Clients) to increase Blue Cross brand loyalty by proactively managing customers to provide timely identification and resolution of elevated issues by coordinating with all appropriate enterprise functional areas

Represents BCBSM insurance plans, by meeting with brokers independently, ensuring they are in compliance, aware of mandates, and educated on updates in the market and to their plan

Assist in the preparation and delivery of proposals and renewals for new and existing health plan business or relevant ancillary lines

Help resolve service issues including interactions with internal Blue Cross operations staff and others as needed

As available, responsible for answering and following up on incoming sales calls and emails from prospective customers generated by marketing campaigns

Maximizes the sale of company products through determining suitability, eligibility, and need; explains benefits for appropriate coverage, responds to questions, supplies relevant marketing material, and assists with the application process

Maintain client and employee information in the client database as required

Facilitate the development, delivery and accuracy of customer communications using available systems, tools, and resources

Support retention and growth sales with stakeholders and customers

Qualification

MN Resident Producer LicenseAnalytical skillsCommunication skillsPC skillsInterpersonal skillsSales experienceCustomer service experienceTeamworkProblem-solving

Required

1-2+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered

Excellent analytical, problem identification and resolution skills as these pertain to benefit plans

Possess and maintain a valid MN Resident Producer License in the lines of Life & Health/ Accident in good standing within 60 days of employment

Excellent written and verbal communication skills as well as the ability to pay close attention to detail

Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities

Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team

Able to influence internal and external stakeholders to achieve desired outcomes

Positive attitude and the ability to participate as part of a team to assure plan compliance and customer satisfaction

Demonstrated PC skills, including experience in Microsoft, Word, Excel, and PowerPoint

High school diploma (or equivalency) and legal authorization to work in the U.S

Preferred

Bachelor's degree

Knowledge of Blue Cross and affiliates products is preferred

Sales or customer service experience

Benefits

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

And more

Company

Blue Cross and Blue Shield of Minnesota

Glassdoor4.0

About Blue Cross Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives.

Founded in 1933

Eagan, Minnesota, USA

1001-5000 employees