Guinco Service ยท 1 day ago
Residential Appliance Repair Technician
Tulsa, OK
Full-time
Onsite
Entry, Mid Level
$45K/yr - $160K/yr
2+ years expGuinco Service is a family-owned appliance repair company founded in 1997, recognized as a Factory Certified Care provider for Whirlpool Corporation brands. They are seeking a Residential Appliance Repair Technician to diagnose and repair home appliances while ensuring high customer satisfaction and utilizing digital management tools.
Customer ServiceHome AppliancesService IndustrySmall and Medium Businesses
Responsibilities
Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards
Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor
Digital Management: Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically
Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure
Communication: Effectively communicate with customers, technical support, dispatch, routing, and management
Qualification
Required
2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required
Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
Willing to undergo a pre-employment drug screen, criminal background check, and driver's license check
Enthusiastic, reliable, and customer-service focused
Basic computer/tablet skills and strong mechanical aptitude
Benefits
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Savings bank
Training & development
Vision insurance
Wellness resources
Health, Dental, & Vision Insurance: 50% of premiums paid by the company for employees.
Health Savings Account (HSA): Includes company contributions.
Family Support: Paid Maternity & Paternity Leave.
Insurance: Company-Paid Life Insurance/AD&D, with voluntary Critical Illness, Accident, and Hospital Indemnity options.
Disability: Long Term Disability coverage.
401(k): Retirement plan with company match.
Time Off: Paid Time Off (PTO), Holiday Pay, and Bereavement Leave.
Company Vehicle: Take-home vehicle provided.
Expenses Covered: Gas card and vehicle maintenance covered.
Tech: iPad and truck stock provided.
Uniforms: Company-provided.
Company
Guinco Service
Guinco Service provides home appliance repair services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Guinn
Founder and President
Company data provided by crunchbase