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Oak Ridge National Laboratory · 1 day ago

HPC Engineer

Oak Ridge, TN

Full-time

Onsite

Mid, Senior Level

4+ years exp

Oak Ridge National Laboratory (ORNL) is a national laboratory focused on providing computational resources at extreme scales for science. The HPC Engineer will provide technical support for high-performance computing and advanced computing resources, including troubleshooting user-reported problems and developing training materials for users.

Advanced MaterialsClean EnergyEnergyEnergy ManagementManufacturingNuclearRenewable Energy

No H1B

U.S. Citizen Only

Responsibilities

Take technical ownership of user reported problems and provide hands-on support for scientific applications and libraries and users of high-performance computing, clusters, artificial intelligence, quantum, and other advanced computing resources

Compile and debug large science and engineering applications

Identify and resolve system-level bugs in conjunction with other technical staff

Work with vendors to resolve issues and implement changes as necessary

Install third-party software applications and tools and provide documentation for usage

Develop and execute system tests to ensure newly deployed systems can support user workloads

Proactively ensure that users have up-to-date information about the system, including any changes and their impact on the users. User Assistance staff are very involved in researching and developing documentation and reference material during system early-use and upgrade phases, as well as maintaining them throughout system operation

Participate in the development, maintenance, and delivery of training and outreach materials to users

Respond to general administrative questions (e.g., system status, requests for special accommodation, etc)

Implement special projects as requested (e.g., metrics, cyber security, policy discussions)

Actively participate and advocate for users during planning of system configuration, policy creation, outages, and other user impacting events

Qualification

FortranCC++PythonShell scriptingHPC schedulersScientific software installationUser documentationTraining developmentTechnical supportAnalytical skillsCommunication skillsTeam collaboration

Required

Bachelor's Degree in computer science or related field or equivalent experience with 5 years of experience, MS Degree with 4 years of experience, or a PhD

Experience providing user support

Requires practical experience with multiple programming languages and technologies including several of the following: Fortran, C, C++, Perl, Python, Shell scripting (e.g., bash, ksh, etc.) in a Linux or Unix environment

Preferred

Experience building and installing scientific software and other 3rd party software applications on HPC systems

Experience with HPC schedulers and resource managers

Experience executing scientific software on HPC systems

Experience writing user documentation

Experience developing and delivering training for users

Strong technical and analytical skills

Strong verbal and written communication skills

Maintains the highest level of professionalism at all times when interacting with internal and external customers

Demonstrates a high-energy, positive attitude and commitment to quality customer service

Contributes to a positive team environment within the center by demonstrating a strong work ethic, effectively communicating with others, and proactively anticipating center and user needs

Experience coordinating and running support teams

Understanding of the requirements of a DOE, DoD, and/or NSF HPC center