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NEOGOV · 10 hours ago

PROGRAM SPECIALIST 3

Thurston County – Lacey, WA

Full-time

Hybrid

Entry, Mid Level

$59K/yr - $79K/yr

2+ years exp

NEOGOV is seeking a Program Specialist 3 to join the Utilities and Transportation Commission. This role involves managing the agency’s public disclosure program, ensuring compliance with public records laws, and providing guidance on disclosure processes.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Independently manage the agency’s public disclosure program, including intake, assignment, tracking, and resolution of public records requests in compliance with public disclosure laws, agency policies, and regulatory requirements

Serve as a subject matter resource by providing guidance to staff on disclosure processes, redaction standards, and records handling

Ensure the accuracy and integrity of information entered into disclosure and records systems, maintain complete documentation of requests and responses, and provide program-level accountability for daily activities

Conduct research, interpret complex records requests, oversee redaction, and ensure timely delivery of responsive documents

Monitor legislative changes related to the Public Records Act and incorporate new requirements into agency disclosure practices

Work closely with external parties to resolve filing issues and prevent regulatory delays

Serve as lead for processing incoming filings, including analyzing and determining proper docketing and providing official service of commission legal documents in adjudicative proceedings

Develop and deliver training, user guides, FAQs, and process documentation, and maintain electronic resources to promote consistent, accurate records management and filing practices

Qualification

Washington State public disclosure lawsRecords ManagementDatabase administrationMS ExcelMS WordMS OutlookPlanningCoordinating workTeam orientationInterpersonal communicationCritical thinkingCustomer focusDetail oriented

Required

A bachelor's degree in business administration, public administration, law, public health, health administration, or a closely allied field

Demonstrated skill in planning and coordinating work, analyzing policies or procedures, and consulting with internal and external individuals across public and private sectors

Two (2) or more years of experience coordinating or administering any of the following: Washington State public disclosure laws, rules, and standards; HIPAA requirements; or Records Management; Administering a tracking system or large database; Drafting correspondence and other quasi-legal documents

Demonstrated experience with MS Excel (or other spreadsheet software) to create, modify, print, and format spreadsheets, find and replace data, and work with basic formulas and functions; use templates, styles, auto-formats, and multiple worksheets; create and manipulate large or complex spreadsheets, use complex mathematical formulas to calculate data, and link worksheets; import data from other sources, filter lists, and create and format charts and graphs

Demonstrated experience with word processing software, such as MS Word, to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spell check text

Demonstrated experience with electronic communications and calendar programs, such as MS Outlook, compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings

Knowledge of agency policies and procedures; laws and rules related to records retention, public disclosure, and protection of information assets

Preferred

A bachelor's degree or higher; OR two (2) or more years of successful completion of college-level coursework (72 quarter hours or semester equivalent)

One or more years of experience leading teams

Knowledge and understanding of GovQA

Computer software proficiency for the following Microsoft Office products: Intermediate level: Excel, Word, PowerPoint, SharePoint; Intermediate level: Outlook

Ability to search and query databases to research requests

Familiarity with records management principles

Some familiarity with legal terms/civil procedure

Benefits

UTC fosters an environment of diversity, equity, inclusion and belonging, while striving to hire and retain a workforce from the communities we serve.

We place importance on a healthy balance between personal and professional lives; offering flexible work schedules, wellness programs, and mobile/telework opportunities.

Through the state, our employees (and their families) are offered options for medical, dental, vision and basic life insurance.

We offer enrollment into the state retirement programs and a deferred compensation plan.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.