Senior Business Analyst – Health & Human Services Systems jobs in United States
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CrowdPlat · 13 hours ago

Senior Business Analyst – Health & Human Services Systems

CrowdPlat is seeking a Senior Business Analyst to support the enhancement of a large-scale health and human services technology platform used by long-term care and Medicaid service providers. This role will focus on business process analysis, requirements definition, Agile delivery support, and system testing for a federally regulated healthcare program.

CrowdsourcingEnterprise SoftwareSoftware

Responsibilities

Analyze business policies, workflows, and procedures to assess impact on enterprise systems
Elicit, document, and validate complex business and functional requirements
Translate business needs into user stories, acceptance criteria, and system documentation
Serve as a liaison between program stakeholders, technical teams, and vendors
Review and assess project artifacts including requirements, design documents, test plans, and risk assessments
Support Agile delivery by refining and prioritizing the product backlog
Develop test plans, test scenarios, and traceability matrices aligned to requirements
Participate in and support User Acceptance Testing (UAT) and system testing activities
Track, document, and report testing progress, defects, risks, and mitigation strategies
Identify project risks and proactively recommend mitigation approaches
Support SDLC activities from discovery through implementation
Assist with training materials and end-user readiness activities as needed

Qualification

Business AnalysisAgile/ScrumRequirements GatheringTesting Management ToolsHealthcare IT ExperienceMicrosoft ToolsVendor Documentation ReviewUser Acceptance TestingCommunication Skills

Required

8+ years of experience as a Business Analyst on complex IT or systems modernization projects
Strong experience gathering, documenting, and validating business and technical requirements
Proven ability to communicate project status, risks, and issues to leadership and stakeholders
Experience reviewing and approving vendor-produced requirements and technical documentation
Hands-on experience with Agile/Scrum methodologies
Experience creating and executing test plans and detailed test cases
Familiarity with testing management tools and defect tracking
Strong written and verbal communication skills
Proficiency with Microsoft tools (Teams, Word, Excel, Visio, PowerPoint)

Preferred

Experience working with Medicaid systems or healthcare eligibility programs
Knowledge of state health and human services environments
Familiarity with long-term care systems, assessments, or service authorization workflows
Experience supporting government or public-sector IT initiatives

Company

CrowdPlat

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CrowdPlat connects mid-size and enterprise customers to freelance teams

Funding

Current Stage
Early Stage
Total Funding
$0.2M
2018-12-10Seed· $0.1M
2015-05-07Seed· $0.1M

Leadership Team

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Sal Sarosh
President and CEO
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