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Senior Lifestyle · 23 hours ago

Concierge

Webster, NY

Part-time

Onsite

New Grad, Entry Level

$17/hr - $19/hr

Senior Lifestyle is committed to enriching the lives of those they serve with HEART values. The Concierge role involves providing assistance to residents, guests, and vendors, ensuring safety, and maintaining high levels of customer satisfaction.

Commercial Real EstateProperty DevelopmentReal Estate

Responsibilities

Greet residents and provide general assistance to visitors, prospective residents, and families

Answer telephone calls

You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity

Process reports for such things as work orders, incidents and concerns

You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested

Maintain the sign in/out log for the issuance of community keys, and gate passes

You will assist other departments with administrative functions

Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction

Maintain a positive and professional demeanor toward all residents, visitors and co-workers

Other Duties Assigned

Qualification

Proficient in OutlookProficient in ExcelProficient in WordEnglish communicationTeamworkCompassionateProfessionalEngagingEmpatheticHelpfulPositive demeanor