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ClearCaptions, LLC · 3 days ago

Sr. Business Architecture Manager (100% Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$140K/yr - $150K/yr

10+ years exp

ClearCaptions, LLC is dedicated to improving the lives of seniors and their caregivers through innovative communication solutions. The Sr. Business Architecture Manager will lead a team while actively contributing to solution design and capability mapping, ensuring alignment between business strategy and execution.

Health CareTelecommunicationsVirtual Reality

No H1B

U.S. Citizen Only

Responsibilities

Lead key analysis and optimization efforts to define current/future states and enhance efficiency and customer experience

Manage, coach, and develop a team of Business / Process Architects

Assign priorities, review of deliverables, and ensure architectural quality, consistency, and strategic alignment

Collaborate with enterprise and solution architects to integrate business architecture into enterprise-wide strategies

Create and maintain business architecture artifacts such as capability maps, value stream design, process modeling, and operating models

Partner with solutions and technical architects to ensure seamless integration between business and technology solutions

Identify and eliminate redundancies to streamline processes and improve cross domain efficiency

Architect and orchestrate business capabilities that integrate intelligent automation, generative AI, and decision intelligence to optimize end-to-end business workflows

Define target state architectures that fuse business process models with cognitive and autonomous system layers, ensuring alignment between enterprise strategy and AI innovation

Translate business strategy into actionable capabilities and operating models

Align architecture initiatives with enterprise transformation and digital modernization goals

Partner with business leaders to ensure architecture initiatives support measurable business outcomes such as revenue growth, customer satisfaction, and operational efficiency

Engage stakeholders through workshops and presentations to drive alignment and adoption

Support change management by ensuring stakeholders understand, embrace, and adopt target operating models

Clearly communicate architectural insights, trade-offs, and recommendations in business-friendly terms

Promote innovation by evaluating emerging trends and recommend pilot initiatives that enhance customer experience and operational performance

Partnering with data and digital teams to ensure business architecture supports analytics, AI/ML, and integration strategies

Qualification

Business ArchitectureIntelligent AutomationProcess ModelingStakeholder ManagementAI/ML Workflow OrchestrationCapability MappingTeam LeadershipCommunication SkillsFlowcharting ToolsAnalytical SkillsOrganizational SkillsProblem-Solving SkillsTime ManagementCollaborationPresentation Skills

Required

Bachelor's degree in computer science, Engineering, or related field

10+ years in business/enterprise architecture roles with strong delivery experience

2+ years managing or leading architects/architecture teams

Proficient in flowcharting, diagraming & process flows using tools such as Lucid, Nintex & Visio

Strong capability in business architecture methods – capability maps, process flows, value streams, operating models

Proven expertise in business architecture and intelligent automation, including hands-on experience with BPM, process mining, robotic process automation (RPA), and AI/ML-driven workflow orchestration

Strong understanding of Agentic AI concepts and ecosystems, including autonomous agents, multi-agent systems, AI orchestration frameworks, and real-world use cases in enterprise operations

Proven ability to be hands-on in capturing and formalizing business capabilities, conducting business impact analysis and capability assessments/modeling, and defining solutions

Experience in applying capability-based planning methods and practices within a large organization

Excellent facilitation, communication, and stakeholder management skills

Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals

Strong analytical, planning, and budgeting skills. Ability to influence others

Excellent verbal and written communication skills, presentation, and problem-solving skills

Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes

Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven, team-oriented environment