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Walmart Canada · 1 week ago

(USA) Product Manager III

San Bruno, CA

Full-time

Onsite

Mid, Senior Level

$117K/yr - $234K/yr

3+ years exp

Walmart Inc. is a leading retail company focused on data-driven decision-making through its Walmart Data Ventures division. The Product Manager will support the strategy and roadmap for Walmart’s B2C research community, enhancing customer satisfaction and engagement while collaborating cross-functionally to ensure efficient operations.

DeliveryRetailShopping

Responsibilities

Lead product roadmap and vision for Spark’s member experience across mobile, web, and communication touchpoints

Improve customer satisfaction and engagement by designing features that reduce friction and drive retention

Enhance the internal platform used by operations and support teams to manage the community, communication, and segmentation

Collaborate with Customer Care to optimize issue resolution workflows and reduce support volume

Work cross-functionally with Engineering, Legal, Data Science, and Ops to align platform capabilities with privacy, compliance, and growth goals

Monitor product performance using behavioral data and customer feedback, and use those insights to prioritize future work

Advocate for the voice of the customer throughout the product development lifecycle

Qualification

Product ManagementConsumer-facing digital experiencesProduct analyticsBachelor’s degreeStakeholder managementCommunication

Required

Bachelor's degree in Business, Computer Science, Engineering, or related field

3+ years of experience in Product Management

Demonstrated success managing consumer-facing digital experiences (web or mobile)

Experience improving internal tools or platforms used by operations, support, or community teams

Proficient in product analytics and metrics-driven decision making

Excellent communication and stakeholder management skills

Preferred

Master's degree in Computer Science, Engineering, Business Administration, or related area and 2 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices and Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Competitive pay

Performance-based bonus awards

Medical, vision and dental coverage

401(k)

Stock purchase

Company-paid life insurance

PTO (including sick leave)

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Short-term and long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy expense reimbursement

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.