Gartner · 2 days ago
IT Program Manager (AI/ML)
Irving, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$79K/yr - $109K/yr
8+ years expGartner is a leading company that guides the leaders who shape the world. They are seeking an experienced IT Program Manager to provide leadership for technology projects within their Digital Product and Technology organization, guiding globally distributed teams under Agile frameworks for successful software development delivery.
Business DevelopmentConsultingInformation Technology
Hiring Manager
Rynnetta Garner
Responsibilities
Responsible for the oversight and management of global technology-based project portfolio in support of IT Infrastructure initiatives and accountable for fostering an environment of collaboration and high impact results
Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
Analyzing the scope and direction of initiatives across multiple levels of management and organizational boundaries
Ability to influence and manage the expectations of clients, team members, management and external groups with proven track record of acting as a valued IT business partner to senior leadership
Establish project metrics with available tools to track health, quickly analyze problems, identify root causes, create action plans, assess impact and develop resolution options. Program Manager will be responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, grooming and sprint retrospective and ensure timely delivery of working codes (MVP) while guiding the team under agile project management framework
Work as a liaison between the Product and Technical teams to prioritize backlog for the sprints for MVP development and ensure deliveries are made as described in the quarterly roadmap
Continuous collaboration with the cross-functional teams to ensure dependencies are identified / managed effectively and any risks are managed ahead of time
Regularly communicate project status, risks, issues, deliveries / release status, team-performance with all stakeholders
Escalate obstacles without any delay and promote continuous improvement process based on feedback received during retrospective (create and manage Kaizens)
Independently manage ‘Change Management Process’ for the team’s regular delivery
Actively monitor JIRA boards, ensure high deliverability of working codes (>80%) and keep team performance data up to date for management view
Triage Production / Security issues with the dev and product partners for a quick resolution
Ensure the establishment of a safe working environment by promoting open discussion between the team members. Encourage team to discuss ideas irrespective of their scale and merits
Develop comprehensive risk management frameworks to identify, assess, and mitigate potential threats to program success
Conflict negotiation within and beyond the team as needed basis
Qualification
Required
Bachelor's degree (or higher) in Computer Science or related STEM fields
Minimum of 8 years of experience in working with IT Development and/or IT Infrastructure teams in a project management capacity and overall 15+ years of IT industry experience
Certification in any Agile Methodologies (CSM or PSM preferred)
Must have worked on an AI/ML based project environment earlier and have strong understanding of related terms (generative ai vs. ai agent vs. agentic ai, LLM, RAG, prompting etc.)
Strong understanding of various Agile Methodologies like Scrum, Kanban, Scrumban, Lean Product Development, JIT etc
Strong understanding of SDLC, STLC, Project Planning, Change Management is required
Ability to lead and facilitate various project ceremonies independently for multiple teams across the globe
Guide and coach team members on agile methodologies
Coordinate with multiple different cross-functional teams, including business/product teams for effective project collaboration and product delivery
Should be a quick learner of business/product domain(s) and actively participate in problem solving / issue analysis
Must possess excellent verbal/written communication skills
Proficiency in Agile tools such as JIRA, Confluence, ServiceNow; as well as Microsoft suites including MS-Project
Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables
Preferred
Understanding of software programming, DB queries, AWS
SAFe, Kanban or PMP certification is a Plus
Reporting with PowerBI is a Plus
Understanding of DevOps methodologies is a plus
Benefits
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Eugene Hall
CEO
Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market
Recent News
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2026-01-09
2025-12-13
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