Critical Fit Recruiting · 1 day ago
ERP Application Analyst - MS Dynamics
Critical Fit Recruiting is looking for an ERP Application Analyst to support, enhance, and optimize the Microsoft Dynamics 365 environment. The role involves ensuring the stability and integrity of ERP systems while serving as a liaison between business stakeholders and technical teams, translating requirements into functional specifications and providing user support.
Responsibilities
Provide day-to-day support for D365 users across multiple business units
Troubleshoot and resolve functional and technical issues, escalating to vendor partners as needed
Monitor system performance and ensure data integrity and security
Collaborate with business stakeholders to understand operational needs and translate them into system requirements
Conduct gap analyses and propose solutions to improve business processes using D365 capabilities
Document functional specifications, workflows, and use cases
Configure D365 modules (e.g., Finance, Supply Chain, Manufacturing, Procurement) to meet business requirements
Support the development and testing of customizations, workflows, and reports
Participate in system upgrades, patching, and new module rollouts
Develop training materials and deliver user training sessions
Promote user adoption and ensure consistent use of ERP best practices
Serve as a subject matter expert (SME) for D365 functionality
Contribute to ERP-related projects, including new implementations, integrations, and process improvements
Work closely with project managers, developers, and external consultants to deliver solutions on time and within scope
Assist in testing, validation, and deployment of new features and enhancements
Support data migration, cleansing, and validation activities
Develop and maintain reports and dashboards using Power BI or D365 reporting tools
Ensure compliance with data governance and reporting standards
Maintain system documentation, including configuration guides, process flows, and support procedures
Ensure compliance with internal controls, audit requirements, and regulatory standards
Qualification
Required
A bachelor's degree in Information Systems, Business Administration, or commensurate experience
3–5 years of ERP support experience, including 2+ years working hands-on with D365
A strong grasp of business operations - especially in finance, supply chain, or manufacturing
Sharp analytical thinking, clear communication, and a knack for solving complex problems
The ability to tailor your message—whether you're talking to execs, end users, or vendors
A customer-first mindset and strong interpersonal skills that build trust and drive results
Experience working with and guiding external vendors to deliver solutions
A talent for translating user needs into smart, scalable system requirements
Comfort with database servers and understanding how data flows through systems
A collaborative spirit and the ability to juggle multiple priorities across cross-functional teams
Preferred
Familiarity with Power Platform tools like Power BI and Power Automate
Bonus points for experience in manufacturing or chemical environments, especially with Operational Technology (OT) systems like DCS, MES, CMMS, SPC, or LIMS
Understanding of software integration methods (APIs, scripting, etc.)
Exposure to machine learning models or optimization tools used in materials R&D
Familiarity with SQL databases and reporting preferred
Company
Critical Fit Recruiting
Building High-Performance Teams At Critical Fit Recruiting, we understand that every company has a unique culture—whether you're a fast-moving startup or a well-established industry leader.
Funding
Current Stage
Early StageCompany data provided by crunchbase