Ledgent Technology ยท 1 day ago
Training Specialist
Irvine, CA
Full-time
Onsite
Entry, Mid Level
2+ years expLedgent Technology is seeking a Training Specialist to provide a seamless and positive experience for all learning system users. The role involves supporting the global quality training system program by assisting with user support, data management, and training project tasks.
Staffing & Recruiting
Hiring Manager
Heather Walsh
Responsibilities
Provide ongoing moderately complex LMS front-end user support (e.g., assigning/registering for training) and resolving moderately complex issues for the assigned organization
Configure profiles related to training assignments and completion
Test and execute validation scripts
Responsible for conducting moderately complex data tasks (e.g., creating and maintaining courses)
Provide ongoing auditing of data to ensure high-level of data quality and integrity, as well as propose solutions for, and execute data clean-up efforts
Provide end-users with assistance as it pertains to running reports or provide back-end reporting support during a regulatory audit
Assist with smaller quality systems training projects as needed
Resolve moderately complex systems issues from customer support tickets in partnership with vendor and/or team members
Other incidental duties
Qualification
Required
Good interpersonal skills, written and verbal communication
Good knowledge with a variety of software packages, including MS Word, PowerPoint, Excel, and Outlook and related LMS systems
Must be able to receive and provide feedback in a professional, direct, and tactful manner
High level of self-directed initiative, organizational and recordkeeping skills
Substantial knowledge and understanding of policies, procedures, and requirements as it relates to the quality programs
Good problem-solving and organizational skills
Ability to manage internal and external confidential information with utmost discretion
Works autonomously within established procedures and practices
Ability to build and maintain strong relationships across the organization to influence and achieve objectives
Attention to detail
Ability to interact professionally with all organizational levels
Must be able to work in a team environment
Provide feedback in a professional, direct, and tactful manner
Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
H.S. Diploma or equivalent
2-4 years of experience required
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase