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AGSE · 1 day ago

Senior Regional Manager

United States

Full-time

Remote

Senior Level

5+ years exp

AGSE is seeking a Senior Regional Manager responsible for serving as the main customer interface and increasing business with existing or new accounts. The role involves managing the sales process, developing customer engagement plans, and collaborating with various departments to ensure a positive customer experience.

Machinery ManufacturingManufacturing

Responsibilities

Establishes new and maintains strong existing relationships with customer base in designated business portfolio to profitably grow the business especially with key and foundational customers

Manages the entire sales process (RFP/RFQ through quote and after sales process) including customer management for long term contracts

Creates and implements customer engagement plans ensuring regular customer touch points via both in person and remote meetings

Actively manages the sales pipeline. Perform account review (internal / external)

Responsible to deliver Order Intake, Revenue and customer account growth for assigned portfolio

Assists with development of strategies and executes sales plans for assigned region, or significant accounts in alignment with regional business objectives

Upon assignment this role might manage, train and support other sales managers

Identifies and develops new business opportunities

Collaborates with other departments (marketing, customer support) to ensure a positive customer experience

Prepares and presents sales reports, forecasts, and performance metrics to support regional director

Develop relevant market intelligence and competitive information to support regional planning

Negotiates medium size sales contracts, and supports finalizing terms and conditions

Identify and mitigate business risk

Ensures internal communication/cooperation is achieved

Travel to customers as needed

Attend industry conferences and tradeshows

Coordinate potential sales opportunities with other AGSE business groups

Qualification

Sales process managementCustomer relationship managementBusiness financial analysisGround Support Equipment knowledgeNegotiation skillsMS Office proficiencyOralWritten communicationTeam collaborationProblem solving skills

Required

Establishes new and maintains strong existing relationships with customer base in designated business portfolio to profitably grow the business especially with key and foundational customers

Manages the entire sales process (RFP/RFQ through quote and after sales process) including customer management for long term contracts

Creates and implements customer engagement plans ensuring regular customer touch points via both in person and remote meetings

Actively manages the sales pipeline. Perform account review (internal / external)

Responsible to deliver Order Intake, Revenue and customer account growth for assigned portfolio

Assists with development of strategies and executes sales plans for assigned region, or significant accounts in alignment with regional business objectives

Upon assignment this role might manage, train and support other sales managers

Identifies and develops new business opportunities

Collaborates with other departments (marketing, customer support) to ensure a positive customer experience

Prepares and presents sales reports, forecasts, and performance metrics to support regional director

Develop relevant market intelligence and competitive information to support regional planning

Negotiates medium size sales contracts, and supports finalizing terms and conditions

Identify and mitigate business risk

Ensures internal communication/cooperation is achieved

Travel to customers as needed

Solid knowledge of commercial principles; cost, pricing, volume discounts, payment

Solid understanding of business financial analysis

General knowledge of engineering principals; mechanical/electrical/controls

Able to foster team environment (and across functional groups)

Ability to establish credibility with internal and external customers

Must be MS Office literate

Solid oral and written communication skills

Strong multi-task and prioritization skills

Solid ability to negotiate LTA contracts, terms and conditions

Ability to affect change through influence

Excellent independent judgment, decision making and problem solving skills

Bachelors of Science in technical or business discipline or equivalent

3-5 years experience in commercial role within the aerospace or aviation industry or extensive product knowledge with Ground Support Equipment for aerospace/aviation applications and demonstrated ability to effectively participate in customer meetings on behalf of the company

5+ years experience in related industry aerospace or aviation industry