Kforce Inc ยท 23 hours ago
Desktop Support
Miami, FL
Contract
Onsite
Mid Level
$25/hr - $30/hr
3+ years expKforce Inc is seeking a hands-on Desktop Support/Intune Specialist to manage endpoint operations for approximately 250-300 devices. This role involves supporting local users, managing desktop and mobile device configurations, and collaborating with the global networking team for connectivity issues.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Build, configure, and deploy Windows desktops using Microsoft Intune (including device enrollment and policy/application deployment)
Provide tier 2 support for ~250-300 endpoints: OS issues, drivers, profiles, application installs/updates, and user account assistance
Manage and support mobile devices: enrollment, policies, email profiles, and security/compliance
Support printers: setup, drivers, queues, basic hardware troubleshooting
Diagnose and resolve local connectivity issues (switch port, VLAN, DNS/DHCP basics) in a Cisco environment
Collaborate with the global networking team for escalations; global team owns Aruba-this role focuses on local Cisco support
Assist with routine tasks and basic troubleshooting in VMware environments (e.g., checking VM status, escalating host/storage issues appropriately)
Partner with Team Lead (Vince) to prioritize tickets and plan deployments
Maintain accurate documentation: build procedures, device inventories, deployment runbooks, and knowledge base articles
Uphold endpoint security and compliance standards; Follow change/incident processes
Qualification
Required
3-5+ years in desktop/endpoint support (enterprise or multi-site preferred)
Hands-on experience with Microsoft Intune for Windows device deployment and policy/app management
Proficiency supporting Windows 10/11, Office/M365, device drivers, and common desktop applications
Familiarity with mobile device setup and configuration (corporate email, enrollment, basic MDM concepts)
Basic networking troubleshooting skills in Cisco environments (link/port checks, VLANs, DHCP/DNS, Wi Fi client issues)
Strong customer service, communication, and documentation skills; Able to work fully onsite Mon-Fri
Benefits
Comprehensive benefits including medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance to eligible employees
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase