Coupa · 2 days ago
Sr. Business Systems Analyst (Zuora Billing / Revenue) - 11039
San Mateo, CA
Full-time
Onsite
Senior Level
$121K/yr - $158K/yr
5+ years expCoupa is a company that empowers businesses with its community-generated AI and total spend management platform. They are seeking a highly motivated and experienced Senior Business Systems Analyst to serve as the subject matter expert for Zuora Billing and Revenue systems, ensuring successful maintenance and optimization of their subscription management platform.
Cloud InfrastructureFinTechProcurementSoftware
Responsibilities
Serve as internal lead for Zuora implementation, partnering with the system integrator to validate solution design, best practices, and business alignment across Zuora Billing, Zuora Revenue, and integrations
Manage and execute end-to-end UAT, ensuring accurate data flow from Salesforce (CPQ/Opportunities) through Zuora and into NetSuite, and facilitate knowledge transfer to internal teams
Act as primary administrator and functional owner for Zuora Billing and Revenue, including configuration of products, rate plans, subscriptions, payments, invoicing, security, and user access
Troubleshoot and resolve complex production issues, data discrepancies, and billing or revenue recognition support tickets
Own Salesforce-to-Zuora integrations, ensuring accurate creation of subscriptions, invoicing, and contract data from quotes and opportunities
Manage Zuora-to-NetSuite financial integrations, ensuring accurate synchronization of invoices, payments, and revenue entries to GL and AR, in collaboration with Salesforce and NetSuite teams
Partner with Finance, Sales Ops, and Product to gather requirements, translate business needs into functional specifications, and optimize Quote-to-Cash processes through automation and process improvement
Qualification
Required
5+ years of direct, hands-on administration and support experience with Zuora Billing
2+ years of hands-on configuration and support experience with Zuora Revenue (formerly RevPro)
Solid understanding of the Quote-to-Cash (Q2C) process, specifically the transition from CPQ/CRM (e.g., Salesforce) to Zuora
Proven ability to configure complex subscription models, including usage-based, tiered, and committed pricing
Strong foundational knowledge of accounting principles, particularly ASC 606/IFRS 15 revenue recognition standards
Experience with Zuora's API and integration methods (e.g., using Zuora Connect or middleware platforms)
Excellent problem-solving and analytical skills with a meticulous attention to detail
Ability to communicate complex technical issues clearly to non-technical finance and business stakeholders
A proactive and ownership-driven approach to system stability and user support
Preferred
Zuora Certified Administrator or equivalent certification
Experience configuring or maintaining Zuora Integrations (Salesforce, NetSuite Connector)
Experience with Workato integration platform
Familiarity with Agile methodology (Scrum/Kanban)
Company
Coupa
Coupa is a cloud platform for business spend that offers a fully unified suite of financial applications for business spend management.
1001-5000 employees
H1B Sponsorship
Coupa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (40)
2023 (43)
2022 (73)
2021 (62)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$219MKey Investors
T. Rowe PriceMeritech Capital PartnersCrosslink Capital
2022-12-12Acquired
2021-06-03Post Ipo Equity· $50M
2016-10-06IPO
Leadership Team
Kevin Burns
Chief Financial Officer
Nigel Pegg
Senior Vice President, Platform
Recent News
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