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MercyOne · 2 days ago

Receptionist - HealthPlex - Moline - Full Time

Moline, IL

Full-time

Onsite

New Grad, Entry Level

MercyOne is a healthcare provider seeking to hire a Clinic Receptionist. The role involves greeting patients, managing front desk responsibilities, scheduling appointments, and ensuring efficient patient check-in processes.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Greets and welcomes patients and visitors to the clinic

Manages the front desk responsibilities including maintaining patient flow

Schedules appointments according to office guidelines

Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts

Copies/scans patient access related hardcopy materials into the correct location in the electronic medical record

Answers phone calls and directs them appropriately

Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies

Qualification

Basic Life Support (BLS)Interpersonal skillsElectronic Health RecordInsurance verificationEnglish communication

Required

High school diploma or equivalent required

Must be comfortable operating in a collaborative, shared leadership environment

Must possess the ability to interact. Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate number of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters

Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire

Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties