Viaero Wireless ยท 13 hours ago
IP Network Technician
Viaero Wireless is looking to add an IP Network Technician to their talented team as they improve their network's performance. The role involves supporting configuration, administration, and optimization of networks and systems to ensure high performance applications and services.
MobileTelecommunicationsWireless
Responsibilities
Support Information Technology and Network Operations systems and networks, helping to keep performance at optimal levels
Help maintain the server infrastructure including hardware, software, and storage
Schedule and implement periodic maintenance of systems hardware and software
Suggest methods to improve areas of operations, processes, efficiency, and service to the various customers groups
May conduct research on new technologies, hardware, and products in support of system development efforts
Monitor and test system performance to provide performance statistics and reports for tuning and capacity planning purposes
Document actions taken in appropriate systems and/or on appropriate tickets. Work independently
Provide IT and Networking Support to field forces, customers, and technical staff
Provide customer IT & Networking Support
Provide on-call support and responds to service affecting outages and emergency situations
Support Company through use of products and services and promotes (educates) community on products and services
Make decisions based on problem solving, technical knowledge, and capabilities of systems
Follow Company policies, procedures and all appropriate laws
Work independently; take pride and ownership while exhibiting a willingness to learn
Be willing to interpret process and go outside the box to provide solutions
Perform other duties as assigned
Qualification
Required
High School Diploma, GED or equivalent required
Bachelor degree in computer or electronics technology or graduate from an accredited two-year technical school with courses in Math, Basic Electronics, Networking, and/or Telecommunications is desired
High computer proficiency required
Strong PC and IP troubleshooting skills
Ability to program troubleshoot and/or perform system diagnostics on
Candidates must be able to pass pre-hire processes, including drug test, criminal background check and MVR check
VISA Sponsorship (current or future) will not be provided for this job
Preferred
Previous telecom or ISP experience preferred
Benefits
Free cell phone/service
Tuition reimbursement program
401(k) with company match
Employee referral program bonus
Health insurance benefits that include Medical, Vision and Dental
Company
Viaero Wireless
Viaero Wireless is a Provider of Mobile Cell Phones, Smartphones, Tablets and Home Internet.
Funding
Current Stage
Late StageRecent News
2025-09-18
Company data provided by crunchbase