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Remington Hospitality · 1 day ago

Sales Manager - Lakeway Resort & Spa

Austin, TX

Full-time

Onsite

Mid Level

Remington Hospitality is seeking a Sales Manager for Lakeway Resort & Spa to maximize sales occupancy and rates through aggressive sales efforts. The role involves conducting sales calls, preparing marketing plans, and maintaining customer satisfaction while achieving sales quotas.

HospitalityLeisureTourism

Growth Opportunities

Responsibilities

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation

Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments

Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space

Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved

Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up

Responsible for maintaining a sales quota as assigned by DOS

Maintain total and complete sensitivity to customer satisfaction and guests' needs

Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers

Work in a cooperative and friendly manner with fellow associates

Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter

Perform any reasonable request as assigned or directed by management

Qualification

Sales skillsBusiness communicationMicrosoft SuitePresentation skillsCustomer satisfactionTeam collaborationTime management

Required

Strong business communication and presentation skills, both verbal and written

Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner

Ability to work in a high demand, sometimes high pressure environment

High work ethic and self-initiative

Strong computer skills in Microsoft Suite

Some travel is required

Regular attendance according to established guidelines

May be required to work varying schedules to reflect the business needs of the property

Must possess basic computational ability

Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions

Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Ability to participate in, and at times lead departmental and/or hotel team meetings

Sit, stand and walk for varying lengths of time

Lift approximately ten (10) pounds

Good communication skills, both written and verbal

Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability

Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

Company

Remington Hospitality

Glassdoor4.1

A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time.

Founded in 1992