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Samsung SDS America · 1 day ago

Logistics Freight Forwarding Sales Associate (EM7142)

Duluth, GA

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

Samsung SDS America is a leading player in the global logistics market, offering innovative logistics services through technology. The Logistics Freight Forwarding Sales Associate will engage with potential customers, identify business opportunities, and work towards achieving sales targets while providing excellent customer support.

Information Technology & Services

Responsibilities

Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling

Promote all company products and services for imports and exports to increase sales

Analyze market trends and competitor activities to identify potential areas for business expansion

Set and achieve sales targets for both revenue growth and customer satisfaction

Monitor and report on progress toward sales goals, making adjustments to strategies as needed

Ensure execution of developed sales strategies, objectives, and goals

Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction

Work closely with cross-functional teams to address customer concerns and improve overall service quality

Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements

Facilitate the renewal of contracts and agreements, aiming for long-term partnerships

Keep clients informed about relevant updates, new offerings, and industry insights

Prepare and present regular reports to management on key account performance and opportunities

Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients

Qualification

International freight forwardingLogistics sales experienceSupply Chain KnowledgeMicrosoft OfficeCommunication skillsProblem-solving skillsOrganizational skillsTeam playerPositive attitude

Required

High School Diploma required

Positive attitude, resilience, and a proactive approach to prospecting and relationship-building

Desire to learn and grow within the logistics sales industry, with a willingness to take on new challenges and responsibilities

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively

Excellent presentation, communication, problem-solving, and organizational skills

Self-motivated, enthusiastic, team player

Ability travel up to 30% U.S

Preferred

Bachelor's degree in business, marketing, logistics, or a related field preferred

0-2 years of experience in international freight forwarding, Warehouse operations with Supply Chain Knowledge and/or relevant logistics sales experience preferred

Prior experience in sales or customer service roles is a plus

Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook