Client Service Analyst I jobs in United States
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Global Payments Inc. · 10 hours ago

Client Service Analyst I

Global Payments Inc. is a company focused on providing payment solutions, and they are seeking a Client Service Analyst I to maintain positive communications with partners and clients. The role involves leveraging tools to resolve issues and handling inbound communication.

AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments

Responsibilities

Maintains positive, timely and accurate communications with partners and clients
Leverages various tools and technologies to research and resolve issues
Handles inbound phone call and email tickets

Qualification

Technical AptitudeEffective CommunicationProblem Solving

Required

Maintains positive, timely and accurate communications with partners and clients
Leverages various tools and technologies to research and resolve issues
Handles inbound phone call and email tickets
Learns to use professional concepts
Applies company policies and procedures to resolve routine issues
Follows practices and procedures for analyzing issues to resolve or escalate
Works under team leaders to ensure accurate and thorough resolutions
Ability to solve problems using experience and good judgment
Demonstrated effective written and oral communication skills
Learns how to interpret and communicate technical concepts
May participate in rotation of on-call incident management responsibilities

Company

Global Payments Inc.

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At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone.

Funding

Current Stage
Public Company
Total Funding
$1.75B
2024-02-20Post Ipo Debt· $1.75B
2001-01-26IPO

Leadership Team

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Robert Cortopassi
President and COO
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Emily J. Edmonds
Vice President, External Communications
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Company data provided by crunchbase