CVS Health · 23 hours ago
Project Manager – Engagement Specialist
Raleigh, NC
Full-time
Onsite
Mid Level
$47K/yr - $92K/yrCVS Health is a leading health solutions company dedicated to transforming health care. The Project Manager – Engagement Specialist will lead the Welcome Team, ensuring a positive onboarding experience for new members while driving engagement initiatives and leveraging innovative technologies, including AI.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Oversee the Welcome Team to ensure smooth onboarding for new members
Act as the first point of contact for new members, providing guidance and support
Develop and execute engagement strategies for members and colleagues
Manage the “Making Moments” program, including sending personalized cards and communications to members
Monitor community engagement activities and report on impact and outcomes
Track engagement metrics and provide regular reports on member experience and program effectiveness
Analyze data to identify trends and opportunities for improvement
Support new AI-driven initiatives and ensure successful implementation across engagement processes
Collaborate with technology teams to optimize engagement through automation and personalization
Qualification
Required
Proven experience in project management and team leadership
Strong communication and interpersonal skills with a focus on creating positive experiences
Ability to manage multiple priorities in a fast-paced, growth-oriented environment
Familiarity with engagement strategies, reporting tools, and emerging technologies
Preferred
AI experience preferred
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Founded in 1963
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and CEO
Chandra McMahon
SVP & CISO
Recent News
Digital Commerce 360
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase