Monroe Tractor & Implement Co. · 2 weeks ago
Service Writer
Campbell, NY
Full-time
Onsite
Entry Level
$19/hr - $28/hr
1+ years expMonroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience. The Service Writer position is ideal for someone who excels in customer interactions and problem-solving, acting as an intermediary between customers and branch staff.
AgricultureReal Estate
Responsibilities
Assist in creating work orders
Review and maintain all repair orders for accuracy and completeness
Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting
Assist in scheduling of service work
Keep the service manager informed on all work orders
Assist with warranties
Intermediary between parts and service, technician lead contact for parts
Ensure every customer is satisfied with the products and service
Qualification
Required
High School diploma or equivalent
One or more years of experience in a Service Writer position and/or service or parts department
Great communication skills
Computer skills including Microsoft Excel, Outlook, and Word
Self-starter with attention to detail, strong organization, and is goal-oriented
Comfortable dealing with the public
Strong team player
Able to lift 25 pounds
Preferred
Familiarity with agricultural and/or construction equipment is a plus
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Competitive Paid Time Off Policy
Short/Long Term Disability
Family-owned and operated
Annual Reviews
Annual Incentive Bonus opportunity
Company
Monroe Tractor & Implement Co.
Monroe Tractor & Implement Co. is a machinery company providing construction and farming equipment sales services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Karen Long, CPA
Assistant CFO
Company data provided by crunchbase