Christian Healthcare Ministries · 12 hours ago
Complete Surgical Care Solution Representative
Barberton, OH
Full-time
Onsite
New Grad, Entry LevelChristian Healthcare Ministries (CHM) is a health care sharing ministry for Christians, and they are seeking a Complete Surgical Care Solution Representative. This role serves as the first point of contact for members, providing information and support through inbound communication while maintaining accurate records and ensuring timely escalation of concerns.
Health CareInsuranceNon Profit
Hiring Manager
Irennemarie Vega, M.B.A.
Responsibilities
Serve as the primary inbound contact for CSCS members and families, responding to phone and email inquiries in a timely, accurate, and professional manner
Provide clear, accurate information regarding CSCS and the documentation or details required to support CHM processes
Verify, update, and maintain member information to ensure accuracy and completeness within internal systems
Assess member concerns and determine appropriate next steps, including escalation to leadership when necessary
Document interactions thoroughly and consistently to support continuity of service and internal collaboration
Support the Advantage Care team through administrative and operational assistance as needed
Maintain professionalism and confidentiality while upholding CHM’s mission, values, and customer service standards
Qualification
Required
High school diploma or equivalent required
Ability to operate a PC and navigate multiple information systems and applications
Working knowledge of Microsoft Office products
Experience using routine office equipment (multi-line phones, printers, copiers, etc.)
Strong verbal and written communication skills, including professional email correspondence
Ability to sit for prolonged periods while performing desk-based work
Preferred
Experience in a customer service, call center, healthcare, or administrative role preferred
Medical or healthcare-related background a plus
Familiarity with Advantage Care Solutions preferred but not required
Benefits
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Company
Christian Healthcare Ministries
Christian Healthcare Ministries is a non-profit organization. It is a nonprofit, voluntary cost-sharing ministry.
Founded in 1981
201-500 employees
Funding
Current Stage
Growth StageRecent News
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