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Alliance Laundry Systems LLC · 1 day ago

Service Technician

Pittsburg, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Alliance Laundry Systems LLC is a company specializing in commercial laundry equipment. They are seeking a Field Service Technician who will be responsible for troubleshooting and repairing various makes of commercial laundry equipment while building strong customer relationships.

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Responsibilities

Troubleshoot and repair commercial laundry equipment (On Premises Laundry & Vended)

Install replacement parts as needed

Accurately document all service activities, including time and materials

Accurately document all travel activities, including mileage and fuel purchases

Communicate effectively with customers regarding repair work to ensure satisfaction

Communicate effectively with service manager, parts department, and vendors to facilitate accurate work product

Maintain tools, service equipment, and service vehicle (company supplied)

Assist the install crews with equipment installations and deliveries

Other tasks and responsibilities as required to maintain efficient department operations

Qualification

Mechanical repair experienceElectrical testing toolsCustomer support experienceProficient in MS OfficeMechanical acumenResilienceOrganizational skillsCommunication skillsWork ethic

Required

High school degree or equivalent is required

Minimum of 2+ years of mechanical repair experience; laundry equipment experience preferred, but not required. An equivalent combination of education, training, and experience will be considered

Working knowledge of electrical testing tools and/or other diagnostic/programing tools

Strong mechanical acumen; Ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues. Ability to read, interpret, and understand electrical and mechanical drawings

Solid organizational skills and detail-oriented; Ability to self-manage workload and multiple projects simultaneously while managing and meeting deadlines

Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization while maintaining a positive and enthusiastic demeanor

Resilient; Able to confidently navigate ambiguity and change

Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity

Position involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing and manual dexterity

Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus

Must have a valid driver's license. A company vehicle may be provided

Must have a clean Motor Vehicle Record

Preferred

Experience in telephone and email/ticketing dispatch system-based customer support preferred

Proficient computer skills including using MS Outlook, Word, and Excel preferred

Company

Alliance Laundry Systems LLC

At Alliance Laundry Systems, our family of brands offers solutions to a worldwide customer base through the delivery of premium quality laundry products and services.

Founded in 1908

Ripon, Wisconsin, USA

1001-5000 employees