Apply on Employer Site

Torch Technologies, Inc. · 23 hours ago

Information Systems Administrator, Journeyman

Montgomery, AL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Torch Technologies is a 100% employee-owned company providing superior research, development, and engineering services to the Federal Government and Department of Defense. The Information Systems Administrator role involves providing systems administration support, managing the Atlassian Tool Suite, and ensuring effective operations and maintenance of various tools and services.

AerospaceAutomotiveComputerElectronicsInformation TechnologyNational SecurityRoboticsSoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide systems administration support which comprises a multitude of analysis, procedural competency, and process improvement strategies with increasing levels of responsibility

Perform and assist with the Operations and Maintenance of the Atlassian Tool Suite to include Jira, Jira Service Desk, Confluence, and Bitbucket

Assist with the expansion of BES Atlassian Tool Suite Services via Knowledge-Base Articles

Perform primary day-to day Atlassian Tool Help Desk Support for BES Atlassian Tools Suite via Jira Service Desk to include: triaging tickets, routing and escalating tickets to appropriate organizations; resolve tickets based on BES SLA and track resolution via metrics

Responsible for Atlassian Tools Service Desk Notice to Airman (NOTAMs) of service interruptions or outages

Perform Jira Application Side System Administration

Assist with Atlassian system security scans and testing required for secure operations

Assist in over-the-shoulder knowledge transfer of help desk services, Atlassian Tool Suite Administration, Jira System Administration and back-end system security scans and testing

Perform application and plug-in updates. Perform server reboots; monitor license usage

Qualification

Atlassian Tool SuiteJira AdministrationJira Service DeskCompTIA Security+ CertificationScripting (Python)Agile methodologiesConfluenceBitbucketData migrationAWS/Azure GovCloud

Required

U.S. Citizenship

Bachelor's or Master's Degree in a related field and at least three years of experience in the respective technical/professional discipline being performed, three of which must be in the DoD OR

Seven years of directly related experience with proper certifications five of which must be in the DoD

Must have comprehensive knowledge of Atlassian Tool Suite applications to include work performed as a Jira, Jira Service Desk, Confluence and Bitbucket Administrator

Must have and maintain an active Secret security clearance

Preferred

Experience importing/exporting databases and data migration/conversion

Experience maintaining Atlassian and CI/CD tools: Jira, Jira Service Desk, Confluence, Bitbucket, Artifactory, Jenkins, Maven, MS Build, Gradle, SonarQube, Checkmarx, or equivalent

Experience with Scripting (Python, Script Runner, SIL)

Experience with Agile methodologies and tools, e.g. Kanban

CompTIA Security+ Certification

Experience in the AWS and/or Azure GovCloud (specifically Cloud One)