Square · 11 hours ago
Platform Product Manager, Banking Services
United States
Full-time
Remote
Senior Level
$240K/yr - $359K/yr
5+ years expSquare is a company that has evolved to provide integrated financial services and tools for sellers. The Platform Product Manager will be responsible for managing a portfolio of banking services capabilities, ensuring reliability and regulatory compliance while enhancing the user experience across products like Cash App and Square.
BitcoinFinTechMobile PaymentsProductivity ToolsRetail Technology
Responsibilities
Run your product like a business: help define the vision, strategy, and roadmap for one or more Banking Services domains (e.g., bank account linking, ACH and local bank transfers), grounded in clear objectives, metrics, and the needs of our brand product teams and end customers
Partner cross-functionally, with engineering, financial operations, risk, compliance, treasury and multiple partner product teams at Block to define roadmaps and deliver platform capabilities that are reusable, compliant, and scalable across Block
Own the end‑to‑end lifecycle for your capabilities — from opportunity discovery and requirements definition through launch, adoption, and ongoing optimization — balancing new feature delivery with reliability, tech debt, and regulatory work
Collaborate closely with engineering to design resilient architectures for critical banking flows, ensuring we can keep money moving even in the face of partner outages, regional incidents, or internal failures
Deeply understand financial and regulatory constraints (e.g., NACHA rules, safeguarding requirements, open banking / 1033 obligations) and translate them into product and platform requirements that keep Block compliant while enabling great customer experiences
Drive cross‑functional programs that may span multiple Block brands (Cash App, Square, Afterpay), and functions (financial operations, risk, compliance, treasury), aligning priorities, sequencing work, and clearly communicating progress and trade‑offs
Use data to improve platform performance: own KPIs and OKRs for your product domain (e.g., success rates, GPV, return rates, latency, cost efficiency), instrument the platform to measure them, and feed insights back into your roadmap and prioritization
Contribute to our operating model by bringing clarity to charters, JTBDs, and SLOs for your area, and by helping improve shared planning and prioritization processes across Block Financial Platform
Qualification
Required
5+ years of product management experience or equivalent, including experience shipping complex, backend or platform products at scale
Experience in at least one of: payments, banking, financial platforms, or highly regulated infrastructure, with a desire to go deep on bank transfers and global money movement
A system-thinking mindset and technical fluency that allow you to work closely with senior engineers, understand service architectures, and translate product goals into pragmatic technical requirements and trade-offs
Ability to prioritize ruthlessly across KLO / run-the-business work, strategic platform investments, and new product enablement, using data and clear frameworks to make and communicate trade-offs
A collaborative, low-ego working style with a track record of building strong partnerships across engineering, operations, finance/treasury, compliance, risk and partner product teams — especially in matrixed organizations
Excellent written and verbal communication skills, including the ability to simplify complex technical and regulatory topics for diverse audiences and to drive alignment with senior stakeholders across Block
An analytical and metrics-driven approach to decision-making; you are comfortable defining KPIs, digging into dashboards, and using both quantitative and qualitative insights to guide your roadmap
Curiosity, ownership, and a bias for action — you are excited by ambiguity, move quickly while bringing others along, and care deeply about building resilient, long-lived financial infrastructure that earns our customers' trust
Deeply committed to delivering positive outcomes for users and passionate about shaping the future of Cash App, Square and Afterpay!
Preferred
Highly preferred: Experience working in a high growth B2B or B2C FinTech or Finance business
Benefits
Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning
Company
Square
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square.
1001-5000 employees
H1B Sponsorship
Square has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)
Funding
Current Stage
Public CompanyTotal Funding
$4.8BKey Investors
GICKleiner PerkinsSequoia Capital
2025-08-13Post Ipo Debt· $2.2B
2024-05-06Post Ipo Debt· $2B
2023-01-11Post Ipo Equity
Leadership Team
Camille Vergara
Product Manager
Conor Delahunty
Product Manager
Recent News
2026-01-05
2026-01-05
Morningstar.com
2025-12-29
Company data provided by crunchbase