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Club Med · 11 hours ago

Supply Chain Specialist

Miami, FL

Full-time

Hybrid

Mid Level

3+ years exp

Club Med is a pioneer of the all-inclusive concept, operating upscale resorts around the world. The Supply Chain Specialist is responsible for ensuring timely availability of products at two Caribbean resorts, managing demand planning, procurement, logistics coordination, and supplier payments to support operational efficiency.

LeisureTravel

Responsibilities

Develop and maintain accurate product demand forecasts across all categories : Food & Beverage and Supply (housekeeping, animation, sport, maintenance, OS&E…)

Factor in seasonality, occupancy rates, historical consumption, special events

Adjust forecasts in response to operational changes or supplier constraints

Convert forecasts into purchase orders in COUPA, ensuring accuracy in product specifications, quantities, pricing, delivery dates, and approval flows

For non-referenced products, request quotations from suppliers, evaluate offers, and get the requester’s approval before creating the PO

Liaise with suppliers to confirm order details and production timelines

Keep resort teams informed of PO progress and estimated delivery dates

Resolve PO discrepancies and ensure process compliance

Guarantee timely payments to maintain supplier relationships and prevent disruptions

For imported goods, arrange and monitor shipment with freight forwarders, shipping lines, and customs brokers

Prepare, verify, and manage shipping documents (packing lists, invoices, certificates of origin)

Track shipments and proactively address delays or customs clearance issues. Align product arrivals with resort operational requirements to prevent stockouts

Own and manage all logistics-related costs for product shipments

Ensure charges are accurate and comply with contract agreements and negotiated rates

Maintain cost visibility and provide regular analysis of logistics spend in coordination with Business Control

Act as the main point of contact for resorts concerning product supply and deliveries

Provide regular, clear updates on PO status, shipments, and expected arrivals

Resolve resort supply concerns promptly

Use Power BI to track performance indicators such as forecast accuracy, supplier lead time, In time/In full, and logistics costs

Prepare regular reports on supply chain performance with improvement actions

Supervise and coach the Supply Chain Coordinator

Allocate tasks effectively to ensure operational efficiency

Provide ongoing training and feedback to support performance and professional growth

Qualification

Demand PlanningProcurement ManagementLogistics CoordinationSupplier Relationship ManagementPower BIExcelAnalytical SkillsImport/Export KnowledgeCross-functional CommunicationCost Management