Amazon · 11 hours ago
Sr. Manager, Recalls & Inventory Management, Regulatory Intelligence, Safety, and Compliance (RISC) -
Seattle, Washington, USA
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$175K/yr - $303K/yr
7+ years expAmazon is seeking an exceptional Senior Manager for their Regulatory Intelligence Safety and Compliance (RISC) team to lead strategic initiatives aimed at enhancing customer safety through innovative program management. The role involves driving the execution of high-impact programs that automate recall processes and improve inventory safety across Amazon's global operations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Lead and mentor a team of Risk Managers and Technical Program Managers supporting recalls execution, inventory management and related automation initiatives globally
Own or collaborate closely with software and science teams on the end-to-end delivery of critical initiatives including global recall framework implementation, ‘zero-touch’ automation for recalls, comprehensive safety controls across delivery networks, and inventory management optimization
Drive the reduction of Customer Order Escape Rate (COER) - that is, leakage of any recalled product, through systematic program execution and cross-functional coordination
Establish and optimize mechanisms for managing complex, cross-functional programs spanning engineering, science, operations, legal, regulatory affairs, and seller support teams
Partner with engineering, product, operations, legal, and regulatory teams to define program strategies and roadmaps that balance customer safety, business needs, and regulatory compliance
Serve as primary point of contact for executive-level communications, including leadership reviews, deep dives, and strategic planning sessions
Lead roadmap prioritization processes across the RISC portfolio, making critical trade-offs between business opportunities, resources, and sustainability
Represent and defend complex program decisions to senior leadership, clearly articulating risks, trade-offs, and customer impact
Identify and mitigate risks across the recalls and inventory management portfolio, establishing cross-organizational risk tolerance and mitigation strategies
Drive compliance with global regulatory requirements issued by entities such as US CPSC, EU GPSR, and Saudi PSL through automated reporting and standardized execution protocols
Partner with legal and regulatory teams to anticipate emerging legislation and assess impact on program roadmaps and organizational strategy
Establish mechanisms to prevent, detect, and remediate safety issues before they impact customers
Drive AI/ML-first approach to automate end-to-end recall processing, targeting zero manual touches for 10 public recalls by EOY 2026
Create scalable, long-term mechanisms that reduce operational bottlenecks, and enhance customer experience
Lead initiatives to reduce stranded inventory and reduce the time required to clear recalled selection from the network such that remediated product can be reinstated
Identify opportunities to innovate, simplify, reduce waste, and increase efficiency across all program areas
Qualification
Required
Bachelor's degree in Engineering, Computer Science, or a related technical field
Experience in people management
Experience in technical program management
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Preferred
7+ years of work in internet-related program or technical product management in a software applications environment experience
Knowledge of cloud computing services or deployment architecture
Experience working in an internet-related program or technical product management in a software applications environment
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Experience with agile or other program management methodologies
Master's degree or equivalent
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase