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Deluxe · 1 day ago

Remittance Lead - Console Room - 1st Shift

Chicago, IL, USA

Full-time

Onsite

Entry, Mid Level

$20/hr - $20.50/hr

2+ years exp

Deluxe Corporation is a recognized company that values its employees and offers a supportive work environment. The Remittance Lead will oversee the daily delivery of transmission files, manage client escalations, and ensure compliance with service level agreements while driving productivity and efficiency improvements.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

H1B Sponsor Likely

Responsibilities

Monitor activity across multiple environments including front end and back-end applications to ensure that all applications are performing as expected and audit guidelines are adhered to and client SLA’s for timeliness and accuracy are met on a daily basis. This includes all Image RPS, peripheral remittance applications and client mainframe and Image Archive management and maintenance. Perform on call duties for after-hours issues and support

Manage downtime with applications and perform troubleshooting exercises, including identification of issues, escalation to management and various support teams and communication of issues recovery and status, includes on call duties for after- hours support

Research and respond to internal/external client inquiries within established turnaround times. Escalate issues as needed

Research and handle complex production issues including real time processing issues as well as transactional research and decisioning of payments and files

Support site maintenance events, recovery from network events including server patching

Qualification

Remittance applicationsTransmission knowledgeWorkflow managementProblem solvingClient communication

Required

HS/GED

Strong working knowledge of Remittance applications (ImageRPS, LOPS, LCU, LTA, MQ, Acceptance Monitor)

2+ years of experience with proven transmission knowledge and acumen

Must be 18 years of age or older

Benefits

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

Company

Deluxe

Glassdoor3.1

Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.

Founded in 1915

Minneapolis, Minnesota, USA

5001-10000 employees

http://www.deluxe.com

H1B Sponsorship

Deluxe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (9)

2021 (13)

2020 (14)