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Citi · 2 days ago

Engineering Lead Analyst

Tampa, FL

Full-time

Onsite

Mid, Senior Level

$114K/yr - $171K/yr

6+ years exp

Citi is a leading global financial institution, and they are seeking an Engineering Lead Analyst to spearhead critical engineering initiatives within their technology landscape. This senior-level role focuses on the design, acquisition, and deployment of robust hardware, software, and network infrastructure, ensuring high-quality standards and contributing to the strategic direction of the global email backbone.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Serve as a technology subject matter expert and strategic advisor for internal and external stakeholders, providing direction for all firm-mandated controls, compliance initiatives, and critical projects

Ensure seamless integration of new functionalities that meet stringent business goals

Proactively define and drive necessary system enhancements to deploy innovative products and process improvements, recommending product customization for optimal system integration

Lead efforts in identifying problem causality, assessing business impact, and conducting thorough root cause analysis to implement effective, long-term solutions

Collaborate closely with Security and Data Leakage Prevention (DLP) teams to continuously enhance the firm's malware defenses and optimize message delivery performance across the vast global Citi environment

Provide expert resolution for complex delivery issues impacting our users and critical applications, ensuring efficient message flow from our global Exchange environment and growing suite of enterprise applications

Play a key role in managing a high-volume global electronic mail environment, currently handling more than 40 million internet messages daily

Oversee the critical archive flow from the global Exchange environment to the firm's official archives, ensuring the integrity and availability of Citi's books and records

Drive the growth and continuous improvement of the firm's email encryption platform to bolster the protection of sensitive customer data and meet evolving privacy regulations

Advise, mentor, and guide junior team members, fostering a culture of continuous learning and technical excellence

Appropriately assess and mitigate risks in all business decisions, demonstrating particular consideration for Citi's reputation and safeguarding its clients and assets

Drive compliance with applicable laws, rules, and regulations, adhere to policy, apply sound ethical judgment, and escalate, manage, and report control issues with full transparency

Qualification

SendmailProofpoint PODSMTP ProtocolAnalytical AcumenProcess ImprovementProject ManagementAutonomy & OwnershipResilienceDomain ExpertiseScriptingAutomationRelevant industry certificationsCommunicationCollaboration

Required

6+ years of relevant experience in an Engineering role, with a proven track record in complex, large-scale enterprise environments

Demonstrated experience working within Financial Services or a similarly regulated, large, complex, and global environment

Minimum 3+ years of hands-on experience with Sendmail, including configuration, troubleshooting, and performance tuning

Minimum 3+ years of practical experience with Proofpoint POD, including policy management, incident response, and optimization

Profound understanding of the SMTP Protocol and its intricacies

Proven project management skills with the ability to lead and contribute to multiple initiatives simultaneously

Consistently demonstrates clear, concise, and impactful written and verbal communication skills, tailored for both technical and non-technical audiences

Exceptional analytic and diagnostic skills, coupled with comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and reporting to identify and implement best practices

Strong ability to work effectively in a matrix environment, partnering seamlessly with virtual teams across diverse geographical locations

Highly capable of working independently, managing multiple tasks, and taking full ownership of project components or initiatives from inception to completion

Demonstrated ability to thrive under pressure, manage tight deadlines, and adapt quickly to unexpected changes in expectations or requirements

Proven track record of driving operational process change and continuous improvement initiatives

Preferred

Experience with other email security platforms, archiving solutions, or messaging platforms (e.g., Microsoft Exchange, O365)

Familiarity with regulatory requirements related to email and data retention (e.g., FINRA, GDPR, SOX)

Scripting and automation skills (e.g., Python, PowerShell) to enhance operational efficiency

Relevant industry certifications (e.g., CISSP, CCIE, ITIL)

Experience with cloud-based email security solutions

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)