Firman Solutions ยท 23 hours ago
Business Office Manager
Santa Margarita, CA
Full-time
Onsite
Mid, Senior Level
5+ years expFirman Solutions is seeking a Business Office Manager to oversee the daily operations of their automotive business office. The role involves ensuring compliance with regulations, managing financial transactions, and collaborating with various departments to enhance customer satisfaction.
Staffing & Recruiting
Hiring Manager
Adam S.
Responsibilities
Oversee daily operations of the automotive business office and administrative staff
Ensure compliance with all federal, state, and local regulations affecting dealership operations
Supervise the processing of all dealership transactions, including vehicle sales, financing, and leasing agreements
Maintain accurate records of all financial transactions and office activities
Reconcile all dealership accounts and prepare monthly financial statements
Manage the registration and titling process for vehicle sales
Oversee the preparation and submission of all tax-related documents and filings
Collaborate with sales, service, and parts departments to optimize business strategies and customer satisfaction
Develop and implement policies and procedures to improve efficiency and reduce costs in the dealership
Handle customer complaints and resolve issues related to the business office operations
Train and mentor office staff on best practices and new procedures
Interact with external parties such as banks, insurance companies, and vendors
Monitor and manage cash flow, including the receipt and disbursement of funds
Conduct periodic audits to ensure the integrity of financial data and adherence to internal controls
Qualification
Required
Bachelor's degree in Business Administration, Finance, or related field, or minimum of 5 years of experience in automotive business management
Proficient in dealership management software (e.g., Reynolds, CDK, Dealertrack)
Strong understanding of automotive finance and insurance procedures
Knowledge of state and federal regulations affecting dealership operations, including compliance with legal requirements
Proven track record of successfully managing a team within a business office environment
Excellent organizational and leadership skills
Strong analytical and problem-solving abilities
Exceptional customer service skills
Company
Firman Solutions
Welcome to Firman Solutions - Your Premier Staffing and Recruiting Partner Serving Texas and Beyond.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase