Apply on Employer Site

Terminix · 1 day ago

Colleague Relations Partner II

Sacramento, California

Full-time

Onsite

Mid Level

$73K/yr - $111K/yr

4+ years exp

Terminix, part of the Rentokil family of companies, is a global leader in Pest Control and other services. They are seeking a Colleague Relations Partner II who will coach leaders and colleagues in resolving issues, conduct investigations, and support the legal department in developing defensible cases.

Building MaintenanceCommercialConsumerFacilities Support ServicesHome ServicesProfessional ServicesService Industry

Responsibilities

Coach leaders and colleagues in the resolution of colleague issues or concerns. Activities may include conducting interviews, documenting findings/recommendations, and advising leaders on best practices for managing performance and/or behavioral issues using company-provided tools and resources

Review and approve the use and delivery of documented performance management tools

Investigate and recommend actions for Ethics Helpline Human Resources complaints within an assigned area of responsibility

Conduct investigations and recommend actions in response to colleague or leader incidents or complaints

Assist in the training, development and support of leaders in partnership with Human Resources leadership in Human Resources and Colleague Relations best practices

Partner with management and the benefits staff on employment actions for colleagues who have exhausted their leave of absence options

Identify colleague relations trends within a department, branch, region, or other assigned unit, and partner with Human Resources Business Partner team on recommendations

Provide data as needed to unemployment insurance vendor in the administration of the corporation’s unemployment insurance account

Enter interview notes, relevant company documents, investigation summaries, etc., into an employee relations database to document investigations

Use disparate sources of data to research colleague issues, draw conclusions, assess witness credibility, identify legal risk and create action plans

Support the legal department in the development of defensible cases brought by third party agencies, outside counsel, employee lawsuits, and other types of litigation

Qualification

Human ResourcesInvestigative skillsConflict resolutionData analysisCommunication skillsOrganizational skillsTraining skillsInterpersonal skillsFacilitation skills

Required

Bachelor's degree in Human Resources or related field OR equivalent years of experience

Minimum four years of experience in Human Resources, Business, Industrial Relations, Psychology, Compliance, Labor Law, or a related discipline required

Ability to infer information from statistical data and metrics

Excellent written and verbal communication skills

Good organizational and analytical skills

Strong investigative skills

Strong conflict resolution and de-escalation skills, with an ability to navigate challenging conversations constructively

Excellent interpersonal skills with the ability to listen actively, empathize, remain impartial and analyze disputes effectively

Ability to positively influence others without direct authority

Good facilitation and training skills

Work collaboratively at multiple levels of the organization

Manage emotional situations and be resilient in adapting to difficult circumstances

Preferred

Broad Human Resources generalist skills, i.e. a knowledge of benefits, payroll, compensation, talent acquisition/development, employee relations, training, organizational development preferred