Recruitment Associate jobs in United States
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Grameen America, Inc. · 3 months ago

Recruitment Associate

Grameen America, Inc. is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs. The Recruitment Associate is responsible for engaging in outreach activities, member recruitment, and relationship management to support the growth of the organization.

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Diversity & Inclusion
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Responsibilities

Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community in Boston
Use these outreach techniques to grow the program by recruiting new members to achieve designated membership growth targets
Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions
Build strong and positive relationships with members to support both retention and business growth
Respond to member inquiries promptly and professionally, Assist with problem solving & engagement
Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information
Uphold high standards of service, quality, and productivity
Adhere to all company policies and procedures
Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules
Reconcile and accurately input payment data into internal systems, ensuring proper documentation and compliance with required notifications

Qualification

Bilingual proficiencyCustomer service skillsCommunication skillsTime managementBasic numeric skillsComputer proficiencyWillingness to learnDisciplinePunctualityProblem-solving skillsCollaborationAttention to detailIntegrity

Required

Bilingual proficiency in English and Spanish
Strong customer service and communication skills
High level of integrity, discipline, punctuality, and work ethic
Ability to multitask, manage time effectively, and maintain strong attention to detail
Basic numeric and problem-solving skills
Collaborative and self-motivated — able to work independently and as part of a team
Flexibility to work varied hours (early mornings/evenings) Monday through Friday
Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies
Willingness to learn
High School diploma or equivalency preferred, or two years of relevant work experience required
Valid driver's license required depending on business location

Preferred

Familiarity with Microsoft Word and Excel a plus

Benefits

Medical, dental, and vision insurance plans
Paid Holidays, vacation and sick time
401K retirement savings plans
Flexible Spending Account (FSA)
Training and development opportunities
Wellness platform with two free coaching sessions per month
And more!

Company

Grameen America, Inc.

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Grameen America is dedicated to helping entrepreneurs build small businesses to create better lives for their families.

Funding

Current Stage
Growth Stage
Total Funding
$32.46M
Key Investors
Community Development Financial Institutions FundBaiju BhattBank of The West
2023-04-10Grant· $4.96M
2022-01-25Grant· $0.5M
2020-07-29Grant· $25M

Leadership Team

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Andrea Jung
President And CEO
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Company data provided by crunchbase