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Relay · 23 hours ago

Revenue Systems Manager

Raleigh, NC

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Relay is a cloud-based technology platform that helps frontline teams improve communications and productivity. They are seeking a strategic and technical Revenue Systems Manager to own the integrity of their Revenue Tech Stack and ensure seamless data flow from marketing to contract signing.

Communication HardwareGPSProductivity ToolsSoftware

Responsibilities

Evaluate, implement, and integrate tools across the revenue funnel (CRM, Sales Engagement, Marketing Automation, Enrichment)

Design and build automated workflows to reduce manual entry and eliminate friction in the buyer journey

Partner with leadership to translate business goals into technical requirements and long-term systems projects

Develop and enforce data governance policies to ensure accuracy across all platforms

Build and maintain dashboards in the CRM to track KPIs

Manage third-party data providers to ensure the database is populated with high-quality, actionable leads and accounts

Handle all backend CRM configuration, including custom objects, validation rules, flow automation, and user permissions

Act as the primary point of contact for troubleshooting and provide training to ensure high system adoption across the organization

Maintain a comprehensive 'Systems Dictionary' and process documentation for all technical configurations

Qualification

Revenue OperationsCRM AdministrationData ManagementHubSpot EcosystemProcess EngineeringData IntegrityAutomated WorkflowsExcel ProficiencyJavaScriptBI ToolsCommunication Skills

Required

4+ years in Revenue Operations, Sales Operations, or Marketing Operations, with a heavy focus on the technical backend

2 years experience dedicated to the HubSpot ecosystem

The 'Architect' Mindset: Proven ability to map complex business processes into clean, automated system logic

Communication: The ability to explain complex technical 'plumbing' to non-technical stakeholders in a way that highlights business value

Preferred

Proficiency in Excel and experience with BI tools (like Tableau, Looker, or PowerBI)

JavaScript (Node.js) experience

Experience developing and enforcing data quality policies and managing third-party data enrichment tools

Experience with automated workflow tools and iPaaS platforms (e.g., Zapier)

Benefits

100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you

Generous Paid Time Off

401(K) Savings Plan + Company Match

Baby Cash Reward + Paid Parental Leave

Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam

Free Snacks and Fun Times

Latest tech, standing desks, and all the accessories and software you need to succeed in your role