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First Student · 1 day ago

Area Training Manager

Carol Stream, IL

Part-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

3+ years exp

First Student is a leading transportation company that safely transports over 5 million students and passengers daily. The Area Training Manager is responsible for executing training programs across multiple locations, managing trainers, and ensuring compliance with safety and operational standards.

Transportation

Responsibilities

Execute company training programs at the area level, ensuring consistency with company standards and alignment with operating procedures

Partner with location managers to facilitate efficient and effective training delivery for new hires and ongoing safety training

Directly manage all trainers within the area, overseeing their schedules to optimize coverage for all training activities

Ensure trainers maintain appropriate certifications and compliance, conducting regular evaluations and coaching sessions as needed

Balance trainer workload, adjusting schedules as necessary to meet training demands while managing trainer hours and maintaining budget oversight in partnership with the locations in the operating area

Work closely with CX Specialists to monitor candidate progress and ensure a positive onboarding experience

Coordinate with trainers and CX Specialists to provide clear and consistent communication to candidates regarding their training schedules and expectations

Partner with local operations and safety teams to align training programs with safety initiatives and operational goals

Provide support for local safety training and ensure training practices meet safety standards and regulations

Act as a key contact for location managers regarding training needs and resource allocation

Ensure all training activities comply with federal, state, and local regulations, as well as company policies

Maintain accurate training records and documentation, monitoring trainer and candidate compliance

Act as primary documentation manager for all training documentation, ensuring documentation compliance

Ensure all FMCSA requirements for the Training Provider Registry are entered in compliance

Prepare reports on training activities, candidate progress, and trainer performance, providing data-driven insights for continuous improvement

Monitor training delivery and provide ongoing feedback to trainers to maintain high-quality training standards

Support the continuous improvement of training content and methods by collaborating with the Region Training Manager and other stakeholders

Address any issues impacting training quality, making necessary adjustments to meet company expectations

Ensure appropriate trainer staffing levels at each location to meet training needs, assisting with recruitment and onboarding of new trainers as necessary

Plan and allocate training resources effectively to support training schedules and location-specific requirements

Be hands-on in supporting training sessions when necessary, providing backup coverage and assistance during peak periods or trainer absences

Maintain an active presence across locations, conducting site visits as needed to observe training sessions and engage with trainers and trainees

Perform other duties as assigned to support the team and company's goals

Qualification

Training Program ManagementTrainer SupervisionCompliance KnowledgeMicrosoft Office SuiteTransportation ExperienceCommunication SkillsInterpersonal SkillsTime Management