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Microsoft · 1 day ago

Data Center IT Operations Metro Director

United States, Texas, San Antonio

Full-time

Onsite

Director/Executive

$140K/yr - $277K/yr

10+ years exp

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center IT Operations Metro Director, you lead and manage a team of individual contributors while overseeing data center site services and logistics, playing a key role in delivering core infrastructure for Microsoft's online services.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities

Leading and managing a team of high-performing individual contributors and their ongoing talent development

Managing and overseeing datacenter site services, logistics, and deployment

Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels

Analyzing production operations and initiate corrective actions to ensure operational stability

Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion

Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Embody our culture and values

Qualification

Mission-critical service managementPeople managementProject managementAuditCompliance knowledgeData analysisTechnical certificationsAnalytical capabilitiesProblem-solving skillsAttention to detail

Required

High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

OR equivalent experience

3+ years of people management in an organization of full-time employees across multiple disciplines and platforms

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state and/or federal agencies

This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport

Preferred

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience

5+ years of people management experience

Enterprise-level Experience in managing large-scale and complex projects/programs

Working knowledge of audit and compliance requirements in a large global enterprise

Problem-solving skills, analytical capabilities, data analysis, and attention to detail

Project manage many tasks simultaneously

Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP