SMARTFOX · 22 hours ago
Desktop Support Specialist
SMARTFOX is seeking a Desktop Support Specialist to provide technical assistance and support for computer systems and users. The role involves general desktop support, hardware/software troubleshooting, and maintaining office technology while delivering excellent customer service.
Information TechnologySoftwareStaffing Agency
Responsibilities
General desktop support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote Management
Incident Request Management
Qualification
Required
Good technical skills
Good customer service
5+ years of experience
MS Intune
Ticketing Systems
MS Office Suite
Preferred
Banking or law firm support work
Experience with Apple iOS
Adobe Acrobat
Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Company
SMARTFOX
We Are Increasing Business Success With Technology. Recruiting is time-consuming especially if you don’t have the right agency working for you.
Funding
Current Stage
Growth StageCompany data provided by crunchbase