Wolf Greenfield · 23 hours ago
IP Trainer
Boston, MA
Full-time
Hybrid
Mid Level
$100K/yr - $110K/yr
3+ years expWolf Greenfield is a law firm specializing in intellectual property services. They are seeking an IP Trainer II to develop and deliver training programs for Legal Support Services, focusing on new hire orientations and ongoing education for existing staff.
AdviceCommunitiesLegal
Hiring Manager
Casey Sheredy
Responsibilities
Assists with the design and delivery of intellectual property training programs and resources for new and existing members of Legal Support Services
Assists the Manager of IP Training, other training team members, and other firm management to identify and address training needs within Legal Support Services
Assists with the creation, drafting, and maintenance of curricula, training manuals, and other instructional documentation
Utilizes a variety of training methods, communication skills, and presentation skills to encourage and enhance participation and increase opportunities for learners’ success
Creates a supportive environment in which learners are comfortable asking and answering questions, making comments, and sharing concerns
Demonstrates flexibility and patience toward learners and their needs, including identifying and meeting the learners’ needs for feedback and clarification
Assesses the extent to which learners achieve training objectives including, but not limited to, identifying any competency deficiencies and addressing training issues and needs with the Manager of IP Training and respective firm management
Keeps apprised of new trends and updates at the USPTO to ensure efficient delivery of material content and topics to support staff which includes, but is not limited to, researching USPTO rules and regulations; reviewing USPTO alerts, IP related blogs, etc.; and/or working with members of firm committees and/or management
Assists with development and implementation of best practices, as well as procedures to ensure adherence to best practices
Provides problem-solving research and feedback relating to new and/or revised procedures, law and/or rule changes, group/department/firm initiatives, etc. as needed
Continuously works to maintain consistency in the training team’s practices and improve training services
Demonstrates flexibility with addressing various and changing training and/or business needs for individuals, the department, and/or the firm
Establishes and maintains credibility through personal conduct, social practices, demonstration of content expertise, and professionalism
Serves as a backup/alternate to other training team members as needed
Assists with the assessment, testing, training, and implementation of new and existing software as needed
Assists with department and/or firm needs as needed
Assists with projects and participates in pilot programs
Acts as a training resource for other groups or departments
Performs other related duties as assigned
Qualification
Required
Bachelor's degree preferred
Minimum of three (3+) years of IP experience in a law firm or professional setting. Law firm setting preferred
Comprehensive knowledge of IP prosecution procedural terminology, requirements, and workflow
Demonstrated level of comfort in a professional teaching/training role including the ability to interpret needs and respond within established guidelines with minimal supervision
Demonstrated success functioning in a demanding service-oriented environment
Exceptional oral and written communication skills and the ability to effectively communicate complex concepts and procedures
Strong interpersonal skills and ability to work effectively with different levels of constituencies both as an individual contributor and in a team setting
Strong critical thinking, interpretive, and problem-solving skills
Excellent time management, prioritization, analytical, problem-solving, and organizational skills with meticulous attention to accuracy and detail
Ability to prioritize own work and the work of others effectively in a high-pressure environment
Ability to learn, retain, and apply policies, practices, and procedures in various circumstances
Ability to work with a team, which may involve cross training to provide similar support services to other functional areas in the department
Flexible with a capacity to respond calmly, efficiently, and effectively in stressful situations
Ability to handle multiple tasks simultaneously, and able to prioritize tasks in a very efficient manner
Highly proficient in MS Outlook, Word, Excel, and applicable IP software solutions
Ability to maintain confidentiality of matters and other firm business information
Punctual and reliable and able to meet deadlines and work effectively under pressure
Ability to adhere to established work schedule, but with flexibility required to respond to workload demands and work additional hours when needed
Company
Wolf Greenfield
Wolf Greenfield is the largest Boston law firm devoted exclusively to intellectual property law.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Elizabeth Dornburgh, SHRM - SCP
Chief Human Resources Officer
Katherine Kerr
Chief Legal Services Officer
Recent News
GlobeNewswire
2026-01-09
2025-01-02
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