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NEOGOV · 4 weeks ago

Loan Closer/Processor 1/2 Flex (PCN 089078)

Juneau, AK

Full-time

Onsite

New Grad, Entry, Mid Level

$21.68/hr - $24.62/hr

0+ years exp

NEOGOV is part of the State of Alaska's Department of Commerce, Community, and Economic Development, focusing on economic development through direct state lending. The Loan Closer/Processor role involves guiding borrowers through the final steps of the loan process, ensuring accuracy and providing exceptional customer service.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Guide borrowers through the final steps of the loan process with precision, care, and a whole lot of heart

Ensure loan terms and agreements, interest rates, closing costs, are correct and ensuring transparency and accuracy

Provide exceptional customer service, addressing the borrower’s inquiries with patience and expertise and guide them through the entire closing process

Contribute to the efficient and effective operation of our closing functions

Conduct the State's closing business with professionalism, integrity, accountability, and a spirit of continuous improvement

Qualification

Loan processingCustomer serviceAttention to detailProblem solvingOffice clerical experience

Required

High School diploma or the equivalent

Six months of experience performing a variety of office clerical assignments of average difficulty for Loan Closer/Processor 1

Six months of experience in lending, banking, real estate, title insurance or a closely related field for Loan Closer/Processor 2

Completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements for Loan Closer/Processor 2

College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month