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Shapiro+Raj · 1 week ago

Market Research Manager

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $100K/yr

5+ years exp

Shapiro+Raj is the largest certified minority business enterprise insights and inspiration company in North America. The Market Research Manager position is an excellent opportunity for experienced professionals to lead custom research projects and contribute to strategic planning for clients.

AnalyticsMarket ResearchUsability Testing

H1B Sponsor Likely

Hiring Manager

Jaspal Singh

Responsibilities

Leads all phases of research with support from senior team members, including project set-up, methodological design, fieldwork, analysis, and reporting (both qualitative and quantitative)

Cultivates and extends existing client relationships and helps to grow key client accounts by delivering the highest quality client service and deliverables

Becomes a knowledge expert and critical client contact

Works independently to understand background information relevant to research topics

Crafts proposals, including research objectives, scope, and budgets

Leads the strategic design of qualitative discussion guides and quantitative survey instruments

Oversees data collection including observation and note-taking of qualitative research interviews; and/or testing online surveys and monitoring data collection of quantitative studies

Conducts qualitative and quantitative analyses, including compiling, coding, tabulating, content analysis, auditing, and verification of data to determine key findings, identifies and highlights most important drivers for significant differences, and helps to develop recommendations

Develops conclusions and implications based on research findings

Delivers client-ready reports with findings, implications, opportunities, and recommendations

Contributes strategic thinking and actionable client solutions, including creating strategies for clients to be reviewed and supported by Senior Executives

Coordinates with team members, specialists, moderators, and Directors in project execution

Manages projects including budget responsibility

Directly manages at least one Executive or Associate. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Demonstrate the highest level of professionalism through qualities such as timeliness, reliability, demeanor, written and verbal correspondence, and ethics

Communicate effectively with your assigned team and other staff within the organization; accept and apply critiques and suggestions to daily work in an effort to become more productive and/or efficient

Uphold the Shapiro+Raj Employee Guidelines in an ethical manner as a representative of the organization

Familiarity with using AI tools to identify themes in qualitative data and generate initial insights for further investigation

Experience using Large Language Models (ChatGPT, Claude, or similar tools) to support research activities, including developing discussion guides, survey instruments, and analysis frameworks

Demonstrated ability to effectively prompt AI systems for qualitative analysis while maintaining methodological rigor

Maintaining and leading key relationships within client accounts contributing to account growth

The operational and financial quality of projects along with the integrity of data and quality of reporting

Quality of leadership and the success of your team

Qualification

Quantitative researchQualitative researchClient relationship managementData analysisAI tools proficiencyProject managementCommunication skillsLeadership skills

Required

Bachelor's degree (B.A.) from four-year College or university equivalent plus 5+ years related experience and/or training, or equivalent combination of education and experience