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State of North Carolina · 22 hours ago

Victim Services Program Manager

Part-time

Onsite

Mid Level

$30K/yr - $48K/yr

3+ years exp

The State of North Carolina is seeking a Victim Services Program Manager to provide services to victims of crime within the Innocence Inquiry Commission. The role involves victim notification, education on Commission processes, and ensuring that victims receive necessary support and resources throughout their involvement with the Commission.

Government

No H1B

Responsibilities

Review the case file to identify all potential victims

Instruct victims and witnesses on Commission procedures, answers questions, may conduct tours of the hearing room and/or courtroom and provides program information

Assist victims with completion of any allowable statutory participation in Commission proceedings

Assure that all available services are provided to victims and witnesses; and checks on the status of services being provided

Refer victims and witnesses to social service agencies when indicated

Maintain files on all victims and witnesses; selects or composes letter; and updates case files as necessary

Determine which victims and witnesses are required at Commission proceedings or three judge panels and assures their notification and ensures appropriate subpoenas are issued

Arrange transportation, hotel accommodations, childcare and, when necessary, intercedes with employers

Notify victims of the status of their cases as allowed by statute

May present community awareness programs and recruit and train volunteers/interns

May attend victim interviews with the IIC team on request

Develop policies regarding victim notification, victim support, and victim education

Train Commission investigative staff on best practices for interviewing and interacting with victims

Develop education resources specific to the Commission process and will identify and facilitate partnerships with other victim service organizations when needed

Prepare and offer training to other agencies and criminal justice partners related to the Commission’s post-conviction services and post-conviction services for victims in general

Manage and maintain grant funding related to Victim Services under the grant they are hired

Create and maintain data regarding effectiveness of the Victim Support Program at NCIIC

Responsible for day-to-day implementation of the Victim Support program at NCIIC with little oversight from management

Responsible for identifying and recognizing any areas of trauma/victim support that are necessary in the Commission’s day-to-day work and facilitating necessary policies, practices, and training related to those areas

Management of the current VOCA grant, to include record keeping, management of funds and spreadsheets related thereto as well as any services/projects required to maintain grant access

Provide re-entry support for exonerees through coalition efforts with outside agencies and partners

Facilitate research projects in the field and disseminate such research to the staff

Responsible for outreach and public education presentations

Responsible for the Commission’s LinkedIn account

Maintaining/updating the exoneree and victim services’ Commission webpages

Develop the victim/witness portion of the annual report provided to the state legislature and Courts

Develop and maintain relationships with state and federal legislators, legislative staffers, and other key decision-makers/agencies in the sphere of wrongful conviction/advocacy work to promote the needs of the crime victims and exonerees

Monitor, track, and provide technical assistance related to pending legislation and other policy updates that impact crime victims and exonerees in North Carolina

Qualification

Victim support experienceProgram implementation experienceNC lawMicrosoft OfficeEffective communicationAnalytical skillsRelationship managementPublic education presentationsTraining skillsTeamwork