Washington University in St. Louis · 11 hours ago
Clinical Service Representative II - Ophthalmology
St Louis, MO
Full-time
Onsite
Entry Level
$17.34/hr - $25.40/hr
2+ years expWashington University in St. Louis is a prestigious institution seeking a Clinical Service Representative II for their Ophthalmology department. The role involves providing clinical office support, including greeting patients, scheduling appointments, and verifying insurance benefits.
E-LearningEBooksEducationHigher Education
Responsibilities
Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms
Collects co-pays for services; verifies and balances receipts and payments
Reviews schedule for new patients, updating when necessary
Calls patients with appointment time reminder, obtaining insurance information and referral forms
Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule
Schedules return patient appointments and patient testing; validates patient's parking
May prepare patients' charts for daily appointments
Assists patients with insurance questions regarding billing process
Assists staff with sending out reminder cards and other related scheduling duties
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements)
Medical Office Setting (2 Years)
Preferred
Communication
Computer Literacy
Insurance
Interpersonal Relationships
Medical Terminology
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
H1B Sponsorship
Washington University in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (39)
2022 (17)
2021 (7)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
bloomberglaw.com
2025-10-25
2025-10-25
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